Hi, I bought a computer from Alienware about 2 months ago, here are the specs; Processor: Intel® Core™ 2 Duo E6700 2.66GHz 4MB Cache 1066MHz FSB Operating System: Genuine Windows® XP Professional with Service Pack 2 Chassis: Alienware® P2 Chassis - Space Black Chassis Upgrades: Alienware® AlienIce™ 3.0 Video Cooling + High-Performance Liquid Cooling - Fusion Red Power Supply: 700 Watt Alienware® Multi-GPU Approved Motherboard: Alienware® Approved NVIDIA nForce 4 SLI Motherboard Memory: 2GB DDR2 Performance SDRAM at 800MHz - 2 x 1024MB System Drive: Extreme Performance (RAID 0) - 500GB (2 x 250GB) Serial ATA 3Gb/s 7,200 RPM w/ 2 x 8MB Cache Primary CD ROM/DVD ROM: 16x Dual Layer DVD±R/W Drive Graphics Processor: Dual 512MB NVIDIA® GeForce™ 7950 GT - SLI Enabled Now, the first day I got the computer, just like anyone else, I transfered all the data I needed and wanted from my old HD's and it went with success. The second day, the computer froze while I was playing Lineage 2, and I was forced to manually shut down the computer. When I restarted, the computer would go through the Windows Loading screen and later just hang on a blank screen. After a few more tries rebooting, in different modes like safe mode, it came to a point where while Windows was loading, a blue screen of death would pop up, saying something about a missing or corrupt Windows file, and restart itself. After days and days of agony, I resorted into reformatting the harddrives, which seemed to work. For the past month or two everything has been more than flawless, until a few days ago. A few days ago, I believe on Tuesday, the computer just randomly froze while I was burning a CD and browsing the web, and I was once again forced to shut down and reboot the computer. Once I did, this time the Windows loading screen wouldnt stop loading, it would go on forever. The only thing that solved the problem was actually unplugging the computer and let it sit for like 10 minutes. Then, it worked just fine. But now, today, I went through this frustration again. The computer froze up for no reason, I was just running Ad-aware and browsing, and the computer locked up. I can always tell that the computer is locked up pretty bad when I press the caps lock button and the keyboard doesnt light up, but for some reason the num lock always lights up if I enable it. Whatever. So after I rebooted, it held itself on the black screen once XP loaded. It took me a few tries to get it working again, and now I am here. I truly dont know what is wrong with the computer, and I would like to solve it for good, while my computer is still running. At this point I believe that its either a problem with RAM, the HD's, or XP itself... So, what do you guys think?

Return it to Alienware and demand exchange. You certainly do not deserve all those problems. i_XpUser

Its been a while, I dont know if I could still return it. And yes, as much as you are right about me not having to go through all this bs, I rather keep the computer and just find out whats wrong with it. Those people at AW are awful...They took over 6 weeks to deliver my computer, I really dont want to go through all that again...

"...I rather keep the computer and just find out whats wrong with it..." I wish there'd be more people with that kind of attitude. When you transferred your old files, do you suppose that there was one that was corrupt? Also, when the BSOD popped up were you able to see what file was missing? And finaly, besides AdAware, what other defences did you install? OVERRIDE

haha thank you, I like to learn from these kind of incidents. I dont believe that it has anything to do with my older files, but of course you'll never know...but again, the first time it died on me, I installed back everything I already had previously, thus the same error could have occured just as instantaneous, that same day, or the next. The computer ran fine for over a month, just till a few days ago. The file name is something like C:\$Secure or Security or something of that sort. The problem never got solved, thus I formatted my harddrives. So now basically I am afraid of going through that again. I have plenty of defences installed. AdAware, Spy-Bot, AVG Anti-virus, and I frequently use CCleaner.