Solved black screen after windows update

Microsoft Windows xp professional w/sp2
April 3, 2014 at 02:57:44
Specs: XP sp3, 250/2GB
After manually having run a (partial) windows update and restarting my computer it is stuck with a black screen. I can move the cursor but nothing more. Same symtoms after trying all alternatives in safe mode. Cannot get the command prompt.

Will try to retreive some special files before making a new XP install.

I have run CHKDSK -R from a XP CD. Can get a prompt from there, but only with a few commands, so cannot use RSTRUI.EXE from there.

Any ideas?

message edited by nooner

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April 3, 2014 at 12:59:58
Can you get to and try "Last known good config."?

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April 3, 2014 at 13:05:41
✔ Best Answer
Other thoughts… Try a Repair installation - not the one via Recovery Console.

But first as you have already a ind too (wisely) recover files of course (the stuff you don't want to lose). Boot up with a Linux disk and access/copy them to DVD that way? Verify the copies are OK of course before doing anything in terms of repairs etc. is where to find a Linux variant. Download/save and burn the ISO to a DVD. Boot with that DVD.

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April 4, 2014 at 00:07:43
Last good config was also tried with all the alternatives in the safe mode - no luck.

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April 4, 2014 at 00:12:28
I gave up and realized the files might have been lost and gone forever, so I started to reinstall windows XP (with the CD I had). It showed there was an alternativ giving me the option of repairing windows instead of making a clean new one.

I did that and everyting went well. My files were still there. However - the OS went from XP SP3 to SP2 and my IE from 8 to 6 (I mostly use Chrome anyway).

Will not try to update anything anymore regarding this computer :-)

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April 4, 2014 at 01:25:00
Yes the true "repair" routine does set the OS back in terms of SP, and also browser, and of course many updates too. So you have a download or three to attend.

Would be most wise save (copy) all your files (stuff you don't want to lose) to DVD at least, and if possible an external HD. Verfiy copies are OK, and ideally keep themup to date?

Ought to be no problemsin restoring SP3 etc. download the SP (save itto HD) and install from th HD.

Set a restore point first, even though it will likely make its own too prior to installation.

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