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Black screen after DELL splash
Name: kingtom2 Date: October 20, 2007 at 12:57:59 Pacific OS: XP Home sp2 CPU/Ram: Celeron 2.66Ghz 1Gb ram Product: Dell Dimention 3000
Comment:
On switch on, monitor shows Dell splash screen. Screen then changes to black with blue banner at the top with www.dell.com in it. A line of text then appears and disappears so quick you can't read it. Screen then goes black. I have accessed the diagnostics usin F12 and run a full test. All passed. I have tried to boot from the recovery CD. After a message saying that windows will now check your system configuation, screen goes black and stays that way even if left for a hour or so. I have also tried to boot from another original XP CD. Same result as above. I have even tried to reset to BIOS by removing and replacing the battery. Still no joy. Any ideas anyone???
Name: OtheHill Date: October 20, 2007 at 13:16:00 Pacific
Reply:
Have you tried booting into Safe Mode(F6)?
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Response Number 2
Name: kingtom2 Date: October 20, 2007 at 13:42:31 Pacific
Reply:
F6 has no effect. I don't think the XP OS is even getting started. As soon as the black screen arrives there is no HDD activity.
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Response Number 3
Name: aegis Date: October 20, 2007 at 16:12:09 Pacific
Reply:
If you have a floppy drive, see if a memory test will run.
http://memtest86.com/ There is a version to create a bootable floppy diskette and/or an ISO for creating a CD.
How did this start? Did you make some changes to the system?
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Response Number 4
Name: kingtom2 Date: October 21, 2007 at 09:06:25 Pacific
Reply:
The PC came with a diagnostics partition preinstalled which I can access. I've run all the tests which includes a memory test. No changes have been made to the system. Just one day ok...gone the next. Don't think its virus related either as Norton 2007 does a full scan each night. The system tends to be left on and is only powered down once or twice a week.
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