Black Bar on Right Side of laptop Screen

March 20, 2011 at 08:35:48
Specs: Windows XP, CoreDuo, 1gb
Hi,

I have seen similar issues to this on this and other pages, but have been unable to find a solution. Hopefully somebody can help.

I have an Acer Aspire 5610 XP laptop. I do not use an external monitor.

Seemingly for no reason, a black bar about 2 inches thick appeared on the right side of my screen, there is also a bar along the bottom, but it is blue and blurs the cursor if I put it there.

The black bar is effectively the end of my screen, I can not move my cursor there, and the sceen is shrunk as though I am using a square CRT (mine is widescreen). I can't just drag the edge of my screen to expand it.

I've tried both removing my video driver and installing the original one, and updating to the newest Intel driver. I can't find any conflicting drivers.

Every once and a while, the computer boots using the full screen, but when I restart the computer it goes back to the square screen.

There are no monitor sizing controls, as it is a laptop.

Any suggestions would be appreciated, this issue is very annoying.


See More: Black Bar on Right Side of laptop Screen

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#1
March 20, 2011 at 17:29:36
If none of these help, you can go into the bios & load Setup Default Settings & see if that helps.

http://www.ehow.com/how_6853544_do-...

After those, try/borrow a usb monitor & see if that is normal.


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#2
March 21, 2011 at 08:15:03
Thanks for your suggestions.

I've tried all of those settings things, and also changing the settings on my driver's software, and I still have the problem.

I've reset the bios to default, and also upgraded it. Still nothing.

What could cause it to boot normally some of the time, and screwed up most of the time (without changing anythin g in between)?

Could it have something to do with the video bios?


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#3
March 21, 2011 at 16:26:56
Craigsilence, not sure if this works but you could try this:
Control Panel, Display, and click Adjust resolution.
Under Orientation there are 4 options to chose.
Since you said you have a weidscreen you could try
Landscape or one of the other options. Consider also changing the resolution. Please write down the way it was set, and what you changed, so you always can change it back the way it was.

Cheers Peter
Sorry, I was refering to Windows 7, my apologies.


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Related Solutions

#4
March 21, 2011 at 17:12:44
Thanks for your suggestion.

Even though that was for Win7, I am able to get to a similar set of options from Intel's driver program, but I have played with those and none of them change anything. Right now it is set to "full screen, no border". There is a widescreen option - which I've tried - but it is for when you have a square screen and want to view your monitor in widescreen (i.e. with the black bars at top and bottom).

At this point, I would be surprised if it was a Windows setting issue, I've played around with the settings to no end. I also think if it was the settings, it would *always* boot up the same way, as the computer is working perfectly in all other respects.

This problem is certainly frustrating.


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#5
March 21, 2011 at 17:58:34

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#6
March 22, 2011 at 07:25:03
Thanks.

When it boots to a full screen, the screen works fine. When it doesn't, nothing displays in the black space.

...


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#7
March 25, 2011 at 12:17:52
I've only booted a few times, so I'll post again if not, but it looks like I've corrected the issue. So, in case anyone else is having this problem:

I went to my laptop's manufacturer's website (ACER) and updated two things:

1. Intel Chipset to v. 8.0.1.1002

2. BIOS to v. 3.06 (I had already updated to 3.05, after the problem started, but it apparently wasn't the latest version)

I updated both, so I don't know which one corrected the problem, but it seems to have worked so far.

Thanks everyone for your suggestions.


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#8
March 28, 2011 at 16:09:11
Well, it worked properly for about five startups (before it only displayed properly once every five times or so), but now it's doing what it was doing before. It's disappointing.

Back to the drawing board.


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#9
July 20, 2011 at 07:50:37
Hey craigsilence, I have the same exact problem as well. I have a Dell Vostro 1400 with an Intel Core 2 Duo and an nVidia GeForce card built-in. Have you been able to fix your problem? If so, how? I only received this problem last night. It's very frustrating.

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#10
July 20, 2011 at 09:48:13
Hi RollingHaro,

I haven't found a solution, no. I've been dealing with it. Every once and a while, I get a full screen, but usually I have that black bar.

Re-flashing the BIOS seems to make the problem better for a few boot-ups, and then it goes back to how it was, so I've stopped bothering with that.

I wish I had better news. Please let me know if you find a solution.

(Just to point out a common ground, I also have an Intel Core 2 Duo, but different graphics card and make of computer. How the problem could be related to the CPU, I don't know...)


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#11
July 20, 2011 at 11:23:43
Has no one been able to solve this problem? I have found at least 5 more cases like this through a Google search and these issues have gone unsolved. Is this supposed to be a sign that our laptops are starting to give out?

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#12
July 20, 2011 at 14:12:53
Well...after updating my bios and chipset drivers via Dell's website and restarting my computer quite a few times, my laptop is looking normal again! Although I'm afraid it might revert back to acting up again like in craigsilence's situation.

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#13
July 22, 2011 at 02:37:13
Well I can tell you ... its NOT the panel itself. I've got the same problem so I changed the panel ... no change.

The display works fine if I plug in an external adapter so its (probably) NOT the graphics chip or driver.

My next plan is to replace the vga cable that goes between the mobo and the screen

I'll keep you posted

Niterock


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#14
July 22, 2011 at 02:38:18
Ooops ... I meant an External Monitor not adapter

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#15
July 22, 2011 at 09:18:47
Yeah, it's definitely a pesky problem.

Did you try the chipset/BIOS thing? RollingHaro hasn't written back, so it seems like it might have corrected the problem for him.

It's difficult to diagnose because sometimes it happens; sometimes it doesn't.

Keep me posted. I would love to get rid of this issue.


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#16
July 22, 2011 at 09:31:48
Craigsilence, on Acer's website, was the latest driver still designed for XP, or a later version of Windows? It could be that the driver for the Intel Chipset that you downloaded was designed for Vista or 7, not for XP.

Ask and Answer. The way of learning.

Dell Dimension 8300
Intel Pentium 4 HT @ 3.20 GHz
4 GB RAM
Nvidia Geforce FX5200


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#17
July 22, 2011 at 09:53:45
RMT2,

I just went back to the ACER website to check that, and the version I installed is the one recommended for my computer with XP.

They re-issued my computer's model number a few years later with Vista, so I do always have to be careful of that.

Thanks


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#18
July 22, 2011 at 11:31:58
The internal display cable from the motherboard to the display may be partially unplugged, causing there to be no signal on the monitor. First shutdown the computer, remove the AC Adapter and Battery, then you should be able to open up the computer somehow by removing the keyboard, undoing some screws or something. Once you can see the motherboard, make sure all of the cables are plugged in, then reassemble the laptop, insert Battery and AC Adapter, and try booting up.

Ask and Answer. The way of learning.

Dell Dimension 8300
Intel Pentium 4 HT @ 3.20 GHz
4 GB RAM
Nvidia Geforce FX5200


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#19
July 26, 2011 at 05:10:44
It was, indeed, my vga cable from m/b to screen. Got a new one and connected it. Problem gone ... and still gone after 3 days.

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#20
August 5, 2011 at 15:53:47
Hi,

Craig i have the exact same laptop as you and have the same problem, i'm pretty sure that it is as Niterock says a problem with the vga connecting the mobo and the screen. The reason i say this is because i've had this problem for a long time now and when i open my laptop slowly at a certain point the screen goes black.


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#21
August 5, 2011 at 17:20:39
It makes sense that that's what it would be: I've read that other people have the same problem with a bar on the other end of their screens, etc.

I haven't got around to opening up my computer to check it out, but I'll report back when I do.


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#22
August 6, 2011 at 09:17:46
I have the same problem on my hp Pavillion laptop...I have a two inch black strip on the right of my laptop screen.

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#23
September 15, 2011 at 19:03:17
craigsilence I'm really curious as to whether you got final resolution to your issue and what you finally did - did a new internal display cable solve the problem?

I have the same issue with an HP laptop and have tried many of the same things in this thread with no success but I've never replaced the cable.


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#24
September 16, 2011 at 14:27:48
Taluc,

I haven't gotten around to trying the VGA cable fix - I'm still living with the issue.

I'll try to make some time this weekend to open up my computer and try it.

Will report back.

Craig


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#25
September 22, 2011 at 12:25:25
Ah, sorry for not replying for so long. I've been busy with school and work lately. I'm still dealing with the same issue, though I have tried connecting to an external monitor. Every looks great, and I can even see the bios screen when loading. After telling my situation to a few coworkers (I work at an electronics store), I've been told that I may have a video card issue, but since my video card is integrated to my motherboard, this is ultimately a motherboard issue. But since the external monitor display works fine for me, perhaps there's a loose connection in my laptop? I'm really not too sure nowadays. I just want to replace this 3 year old laptop at this point.

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#26
September 26, 2011 at 00:38:03
I'm very interested in this topic because my computer too has the exact same issue. It occurred on the 22nd, so it's been a few days, and several reboots since, trying a lot of different things to get it fixed, but with no success. I have not tried opening my HP laptop yet to check the display cable, but I may within the next few days if I can't find another way. An interesting thing about it may be that I'm running Win 7 64-bit and it occurred after I was installing Win XP Mode (and this thread is in the Win XP subforum). I contacted Microsoft but they had me reinstall my Nvidia graphics driver with no success (the screen stayed black on startup and it was complicated reinstalling the driver), and concluded that it was just a coincidence that it happened after the install. On startup there is no visibility of the HP symbol or Windows startup logo and I must close and reopen the laptop lid once I hear the Windows logon screen load in order to see anything but blackness (and a cut-off screen). This issue sounds exactly what you guys are describing so I hope we can find some answers..I'm looking forward to hearing if the display cable fix works. Also it works completely fine if I plug the laptop into another monitor, such as my tv.

Edit: I did a system restore to attempt to fix it after I installed Win XP Mode, but it did nothing except get rid of the XP Mode. This is why Microsoft determined it wasn't something they could help me with.


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#27
September 27, 2011 at 15:20:38
Hi everyone, this exact problem just happened to me after reinstalling Windows XP on a Dell XPS M1210 notebook. I don't have a solution just sharing.

The screen didn't have problems up until I installed the video card driver (Nvidia Geforce Go 7400). All the drivers I used were the latest versions straight from the dell website, so I guess downloading new drivers will not help my problem. I also tested it with an external monitor and the screen was fine.

My guess is its the video card driver. I hope someone solves the issue, I've already posted this on the Dell Support Forums as well. I'll post back when I have updates.

Best of luck to all


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#28
September 29, 2011 at 19:10:58
I found a solution..I'm so excited. I'll edit this to explain how it works, I just wanted to get it out there that I figured it out finally.

Edit:

Background:
Basically I did a lot of research and found out that I had a bad EDID. An EDID basically explains what your monitor's capabilities are and tells your graphics card to display it correctly for your monitor. But in my case, it was completely incorrect so it was using some default version. I suggest reading the entire solution and then the notes at the end first.

Solution:
1. First you'll need a small piece of software called Moninfo, which can be found here. It's free, just click the download link in the upper left.
2. After installing and running it, it should come up with a lot of information about the display information for the selected Display ID.
3. Select the monitor with the Display ID that resembles your monitor's true settings. In my case it showed things like "Native/preferred timing.. 1280x800p at 60Hz (16:10)" under Timing Characteristics as well as a bunch of other settings that I know I used to have.
4. After you found the right monitor, click File and click Create INF...
5. Save it anywhere you want with any file name you want, as long as you can find it later (e.g. I saved mine as monitor.inf in my documents folder).
6. Open Device Manager by clicking Start and typing device manager (Win7/Vista) or via control panel on XP (search Google if you can't find it).
7. Find and expand Monitor.
8. It should say something like Generic PnP Monitor or Generic Non-PnP Monitor. I'm not sure if it matters, but mine was non-pnp. Right click it and click Update Driver Software...
9. Choose "Browse my computer for driver software"
10. Choose "Let my pick from a list of device drivers on my computer"
11. Click "Have Disk..."
12. Click "Browse..."
13. Now find the monitor.inf (or whatever you saved the .inf file as before) and click Open.
14. Click Next and it will probably warn you that it's Unsigned or Unverified, but that's because it was created as an override by Moninfo.
15. Accept and after it's installed the screen should go black and reappear quickly. Remember, if something went wrong then you can rollback the driver. If something fatal happened where you can't see the screen at all then you may need to plug in another monitor to then rollback the driver. This worked without fail for me, so I can't really explain too many errors from this part.
16. After it installed my screen was centered, with about an inch of black on both the left and right and the resolution looked odd. But it was simply a case of adjusting the resolution the normal way through Windows.

Notes:
This was the problem on mine and Moninfo had my old monitor settings, so I'm not sure if I was just lucky, or it was a common occurrence. I'm using Win7 Professional, so there may be slight differences in the approach or it may just be totally off. You guys can try this to see if it works on your systems. For safety reasons, it may be a good idea to set a system restore point to before all of this was done.

Laptop: HP Pavillion dv5-1017nr
Display ID: AUO8074
OS: Windows 7 Professional (Windows Vista Home Premium originally installed)
Graphics: NVIDIA GeForce 9200M GS
Other Information: request


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#29
September 30, 2011 at 07:53:48
Tried your solution and I'm already stuck at Step 2. Moninfo reports an error as soon as I start it. I'm not familiar with monitor EDIDs and I'm having a hard time googling about it. Do you know of any similar applications?

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#30
September 30, 2011 at 12:33:51
For another EnTech Taiwan application it complained when I started it and it said I had to start it either after rebooting or as an Administrator so that might be a quick fix for that part. It says on the site for it that it works for all versions of windows so it should be fine. I'm not sure of any other applications since it worked for me and I didn't wanna do too much extra work there.

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#31
September 30, 2011 at 16:07:38
"braiden Do you know of any similar applications?"

Make sure you select the right operating system in the downloads.
Also, if you are using Vista or W7, you may have to right click on the program & select > Run as Administrator.

Roadkil's Monitor Test
http://www.roadkil.net/program.php?...


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#32
October 1, 2011 at 18:03:35
I just installed moninfo again and it worked. Probably had to restart the pc before.

@Johnw if you check the download link there aren't any choices for operating systems as it is compatible for all versions of windows.

Anyway, it still didn't work for me I tried installing all the monitors listed and none worked. I didn't even get a black screen for any of them. Whats curious is I actually have 3 default monitors installed aside from the external monitor I use which is labeled as plug and play monitor. And I tried your method with all 3 of them. Could this be causing the problem?


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#33
October 2, 2011 at 00:43:22
Aside from the solution that worked for me, I'm not really sure of anything else. Your three default monitors might be the problem, but I don't have much experience in this area, so I'd just look into the EDID issue some more and experiment with different setups.

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#34
October 2, 2011 at 00:48:00
braiden said > "@Johnw if you check the download link there aren't any choices for operating systems as it is compatible for all versions of windows"

http://imageshack.us/photo/my-image...


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#35
October 2, 2011 at 21:18:18
Oh, you were referring to your link. Sorry, thought you were pointing out Zenerok's link. My bad.

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