BIOS and Windows confusion after BIOS flash

Gateway Gt5220 desktop
June 2, 2010 at 00:38:21
Specs: Windows XP
Hello,
My keyboard and mouse will only work in
BIOS, and my copy of windows suddenly
needs authorization.
The problems arose while I was updating
drivers... and my BIOS. I've been having
general errors, incompatibility issues, and
failing failing aspects to the motherboard (ports
stop working, graphics card fried, overheating
issues) and thought updating my BIOS would
fix at least a few of these problems.
What happened was my computer loaded fine,
but Windows needed authorization and
wouldn't recognize my code as being
legitimate. I did a system restore (to a point
before my updating) and that's made the
situation worse. Windows XP still needs
authorization, and my keyboard, mouse, and
anything else USB fails to function once the
computer reaches the Windows logo. So now I
can't even type in a new authorization key!
Please help me, my job depends on this
computer...
-My ps/2 port doesn't hasn't worked in years.
-my keyboard and mouse are both USB
-I'm running Windows XP Home edition, sp2

See More: BIOS and Windows confusion after BIOS flash

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#1
June 2, 2010 at 03:39:23
The problems arose while I was updating
drivers...

What drivers?

i_Xp/Vista/W7User


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#2
June 2, 2010 at 03:46:59
Well, long story short, I had ended up updating my BIOS. the
new BIOS messed with my XP, and XP messed with my
drivers. So, now my Keyboard and mouse only work prior to
the Windows loading screen... that is, BIOS, recovery, etc.

I had been encountering different errors the past few months
and read that updating your BIOS could sometimes fix these
issues. I'm sure I did it correctly and positive I installed the
correct BIOS update. Nowhere did I see any warnings that it
would mess with my Windows authentication. I can work
around that somehow, if I could only regain access to my
mouse and keyboard.


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#3
June 2, 2010 at 03:55:31
If you are "sure I did it correctly and positive I installed the correct BIOS update" then you won't be having all this problems.

Why did you flash BIOS in the first place and for what reason? More specifically, has Gateway explicitly directed you to do this?

i_Xp/Vista/W7User


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Related Solutions

#4
June 2, 2010 at 05:20:01
You could try booting to a Linux Live CD. If you can boot to Linux (not install, just run off memory & CD), and you have mouse and keyboard control in Linux, your BIOS may be OK and you can save your files and try a full format and reinstall windows XP.
Your original issues above appear to be a motherboard problem, possibly caused by power supply issues and will likely need additional looking into.

You have to be a little bit crazy to keep you from going insane.
If all else fails, read instructions.


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#5
June 2, 2010 at 10:27:44
I realize that updating my BIOS was a bad idea, and I didn't
realize the complications that could arise from it could be so
destructive. I had thought that updating the BIOS would be an
easy fix to some minor issues, and I was wrong.
Now, I've admitted my mistakes, and I know this issue is my
fault. I'm not looking to get scolded for my poor choice, but I do
humbly and desperately seek assistance for even a temporary fix
to this issue.

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#6
June 2, 2010 at 19:21:07
Look:
http://www.knoppix.net/
You download it, burn the ISO image to a CDr. You put it into your CD drive and you boot your computer to it. When it runs and you are able to access your hard drive (either as a test, or to save your files), then you will know if your hardware and your BIOS is all operating OK. If this works, all you will need to do then is wipe your hard drive and start completely clean with a fresh install of windows.

You have to be a little bit crazy to keep you from going insane.
If all else fails, read instructions.


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#7
June 2, 2010 at 19:44:40
Hello Fingers,
Thank you, I'm going to try it tomorrow morning! I'll let you know
if everything worked!

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#8
June 2, 2010 at 21:43:48
Fingers' advice should work. If it does not did you select the option to save the old bios so you could roll it back, or you can find the old bios download and use it to flash it back. Have you checked what all the settings are for the new bios for your motherboard's hardware including the plug and play option that is a bios setting.

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