I have recently had Windows XP SP2 installed on my computer. This is a new installation, not an upgrade. I have very little software loaded at present. I loaded a program called Norton Ghost and when I tried to perform a backup of the whole sytem, at the point where the program reboots, I am experiencing the following message: Bad or missing Command Interpreter Enter correct name of Command Interpreter (for example, C:\Command.com) C> The program gets stuck at this point and the backup fails. I originally had Windows 98SE and ghost worked fine on that. I needed two new hard drives and RAM when the machine was upgraded but the rest of the machine is the same. My second hard drive is a FAT32 partition, with no operating system on it, and the first drive has XP and is NTFS. Is this problem something to do with the operating system? I have had Windows XP SP2 loaded on twice now and am still not able to perform the backup.

reboot with just the one harddrive, try this first.? You can never know to much!

or type in cmd.exe

Which Ghost version are you using and what backup media are you trying to write the image? i_XpUser

Thanks for your replies and sorry I haven't got back sooner. I've had a computer 'expert' look at this problem and he's tried loads of things but can't get to the bottom of it. He's even updated the BIOS but it made no difference. I have Norton Ghost 2003 and am trying to back up to an external hard drive. This works fine on my other computer also running Windows XP SP2 so I know it is supposed to do it. I am able to back up to the second internal had disk but, if I use a ghost boot disk with USB 2.0 drivers, prepared using the ghost program, I cannot see the external drive. If I use USB 1 drivers I can see the drive and the backup appears to perform but upon verifying the image, it is corrupt. My system has 4 onboard USB 1 ports and a USB 2 PCI card with 2 ports. We've even replaced the USB 2 card but it hasn't helped. I am able to see the external hard drive when working in Windows. Any ideas anybody?