Hello, Operating System System Model Windows XP Home Edition (build 2600) No details available Processor a Main Circuit Board 1600 megahertz AMD Athlon XP 128 kilobyte primary memory cache 256 kilobyte secondary memory cache Board: VT8366-8233 Bus Clock: 133 megahertz BIOS: Award Software International, Inc. 6.00 PG 12/19/2001 Drives Memory Modules 40.01 Gigabytes Usable Hard Drive Capacity 31.83 Gigabytes Hard Drive Free Space PIONEER DVD-ROM DVD-116 [CD-ROM drive] TDK CDRW241040B [CD-ROM drive] 3.5" format removeable media [Floppy drive] ST340016A (40.02 GB) [Hard drive] -- drive 0 1024 Megabytes Installed Memory Slot 'A0' has 256 MB Slot 'A1' has 512 MB Slot 'A2' has 512 MB Slot 'A3' has 512 MB Local Drive Volumes c: (on drive 0) 40.01 GB 31.83 GB free I'm trying to remove a corrupt DVD decoder and it will not uninstall. I want to reinstall and use the dvd-rom. I like the hot key feature of the matrox 550 card. It had been working great on my tv. Any suggestions would be appreciated. Thanks in advance. Cliff

well if it cant unistall, the way that i would do it would be to manually delete the folder its in, then go to the registry, [type regedit in run box], then manually delete all the keys. search for the name of the software that wont uninstall, then delte all keys that are found with it. only do this if you know about the registry because you can seriously mess up your computer if you delte the wrong registry keys.