avg whiped out my whole computer

Dell / DIMENSION 4600
January 24, 2011 at 19:36:34
Specs: Windows XP, intel inside pentium 4
when i downloaded avg i think it whiped out everything in my computer because none of the internets work... also itunes doesnt work... it will say its loading and just randomly stop and i also can get on the internet by going to the control pannel and then search... but when i get on the internet explorer it wont let me stream videos or much else.... i cant get on mocrosoft word or office and i also cant save pictures and it doesnt let me change user acounts on the default screen i pick one and the i cant chang...it doesnt let me download anything and it asks me for administrative passcode but i dont have them idk what to do.

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#1
January 24, 2011 at 21:59:13
Go to the Control Panel - Add and Remove Programs.
Right click - avg - and uninstall it.
You can try avast. I've not used it but they have a free version.
http://www.avast.com/free-antivirus...

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#2
January 25, 2011 at 00:56:47
kranky14, SWAG. perhaps another alternative short of the rather Draconian delete? My guess is that during the update, it reset your security level in IE. Anything higher than medium blocks. Maybe?
HTH
Ed in Texas


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#3
January 25, 2011 at 02:13:07
I would be using Avast if I wasn't already a paid BullGuard member. AVG has let me down in the past. BullGuard recommends Avast if you "really" want a free AV program to look after your pc.

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Related Solutions

#4
January 25, 2011 at 02:55:10
You can try the AVG Rescue CD
http://www.softpedia.com/get/PORTAB...
http://www.softpedia.com/progScreen...
http://www.avg.com/us-en/avg-rescue-cd
Forum
http://forums.avg.com/ww-en/avg-fre...
A powerful toolset for rescue & repair of infected machines.
The AVG Rescue CD is a powerful must-have toolkit for the rescue and repair of infected machines. It provides essential utilities for system administrators and other IT professionals and includes the following features:
* Comprehensive administration toolkit
* System recovery from virus and spyware infections
* Suitable for recovering MS Windows and Linux operating systems (FAT32 and NTFS file systems)
* Ability to perform a clean boot from CD or USB stick
* Free support and service for paid license holders of any AVG product
* FAQ and Free Forum self-help support for AVG Free users
Download Rescue CD (for CD creation)
http://www.avg.com/us-en/download-f...
Download Rescue CD (for USB stick)
http://www.avg.com/us-en/download-f...

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#5
January 25, 2011 at 06:33:33
"none of the internets" There is only 1 Internet.

Just because the OP does not come back in 3 or 4 days to reply, does not mean he will not come back and reply.


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#6
January 25, 2011 at 08:41:38
The internet is loaded with freeware & open source software. Even Microsoft offers free anti-virus/anti-malware protection. Only suckers pay for software.

http://www.microsoft.com/security_e...


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#7
January 25, 2011 at 10:41:53
At this point I would go into safe mode...and restore to an earlier time

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#8
January 25, 2011 at 11:33:50
I'm totally with worldlibrary at reply #7 on this one. Switching to another AV in the middle of a problem does not seem to be a reasonable, and even less an effective solution.

The OP did not bother mentioning whether there even WAS an AV program installed prior to this problem. Viruses may have been infecting this PC over a long time, corrupting system files, etc. The OP also did not make clear whether the problem occurred while installing AVG, or whether the installation was successful and a full scan was done, or what AVG may have found, and how that was handled.


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#9
January 25, 2011 at 11:44:52
Opinions vary on AVG (as they do with other AV's) but I've never known it wreck things as described. Are you quite certain it was genuine and not some bogus look-alike. Please let us know the website address that you got it from.

We all live on a ball.


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