audio help..is it my computer or my internet?

July 22, 2009 at 12:08:02
Specs: Windows XP
i have an msi netbook and it comes with the msi q-face webcam. the audio on it for videos is always perfect. and the overall audio of my computer speakers is good. but when i go on video call with someone, i cant hear the other person. it always sounds scratchy. is it my internet connection, my webcam or my computer? please help me fix this problem.

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#1
July 22, 2009 at 15:14:23
Are you using skype? If so they have a test utility that will test your video and sound.

Does this happen with all people or just one that you call?
Problem could be at their end.


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#2
July 22, 2009 at 15:18:41
no i use msn to talk to the people and its with everyone i talk to

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#3
July 22, 2009 at 15:54:52
can they hear you?

does MSN have a test utility to test the web cam video and sound?


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Related Solutions

#4
July 23, 2009 at 08:57:55
yes the other person hears me perfectly its just i always hear them scratchy

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#5
July 23, 2009 at 10:31:35
I understand from a friend that uses msn that they also have a test your webcam feature. Find it and use it.

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