ask.comsearch engine has hijaked my browser?

November 19, 2010 at 20:41:38
Specs: Windows XP

Was using firefox had google search engine as my home page now without invite or knowingly inviting ask.com search engine has hijaked my browser? my address bar home buttons favourites toolbars back buttons refresh etc... all gone just ask.com is there when i connect to net with firefox icon from my desktop, tried rmoving from CONFIG, uninstalling, using ask.coms supposedly working remove tool, rebooted restored ran Avast , I m not very technical dont know what else to do really want my address bar and favourites and tool bars back at the very least and my old homepage any suggestions in plain instructions would be most helpful . Many bunches of thanks.

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#1
November 20, 2010 at 02:51:20

Petaroo, there're lots of search engines around and it's not unheard of for one to scratch yours and put itself in it's place, but in your case, sounds to me like it hijacked your homepage as well. The most common way that gets done is by using a nasty (virus, worm/trojan, etc.)? Be aware that a virus and a Trojan are similar, but not the same. Many times, an AV detects one it can't clean, other times, it gets missed entirely.
If you need to clean one, Superantispyware (info only. I’m not paid for recommendation. WARNING! FYI, a full scan on mine takes over an hour.) can do the job and you can get it free @:
http://www.superantispyware.com/
among other places. They have a Vista compatible version if needed. Dunno about Windows 7 or later.
If it turns out that you need to use it, be sure to update Superantispyware prior to running and disable 'restore' (restart after cleaning) so the nasty doesn't get put back. They just released a new update recently and it changes all the time. Things are in a constant state of flux.
The restore thing is critical. May not be your deal at all, but won't hurt anything to try.
Once you have a clean machine, you can reset your homepage to what you want (recommend you lock it so it doesn't happen again) in IE.
HTH.
Ed in Texas.


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