Application Hangs, EVENT ID 1002

Nobilis
March 24, 2006 at 09:44:13
Specs: Windows XP Pro SP2, Intel P4, 512 M
We are operating a Windows Server 2003 domain with users running Windows XP Pro. One particular user seems to have difficulty in saving navigating through the explore dropdown when trying to save Excel files, either to desktop or server. User receives no error, system eventually recovers after 2-3 minutes. Application log cites an Error,
Event ID 1002
"Hanging application EXCEL.EXE, version 11.0.5612.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000."
We have updated Office Service Packs and reinstalled but Cannot seem to find a solution to remedy the issue. Any advice would be appreciated.


Thanks,
Jim Hoyt


See More: Application Hangs, EVENT ID 1002

Report •


#1
March 24, 2006 at 09:56:16
google for UPHclean...This microsoft program is used to free up user profiles but I have found it to work wonders on memory issues and hanging applications such as you describe.

The program installs and runs silenly in the background with no resource issues.

IN THE MATTERS OF STYLE,
swim with the current;
in matters of principle,
STAND LIKE A ROCK


Report •
Related Solutions


Ask Question