Tom's Guide | Tom's Hardware | Tom's Games
 |
 |
 |
Good morning all, am I the only one having difficulty in trying to access their Yahoo acct.? After 2 hours of trying, they "locked" my account for 12 hours, even though I have continually entered my correct I.D. and Password. Worse yet, I can't find any link to try and reach Yahoo customer service to try and straighten this mess out. Has anyone else run into this, and does anyone know of a phone no., or e-mail address so I can reach customer service? I am expecting important mail, and it really blows when you can't even reach their customer service dept. Thanks much, Tommyo
Tommyo:
Just checked Yahoo and several of my accounts--no problems.
Also, glad to hear you got rid of the infamous leak test!
Solarian
0 
Thanks, I did numerous McAffe scans - it is finally gone! Boy, I've got a damn mess here; my Yahoo is all screwed up, and I can't even contact their damn customer service dept! I'm furious - they could at least let me contact them; now they locked my dang e-mail acct for 12 hours! This is stupid, because I can't even get in touch with them! I should have stayed in bed.....
0
Tommyo:
Wish I could offer more help on contacting Yahoo customer service (such as it is), but the only thing I've found to try is:
http://help.yahoo.com/
But I'm sure you've already tried it.
Solarian
0
Thanks, their "help" link(s) is very humorous, it lets you click on to various info topics, but nowhere is the option to contact them. I even went through the process of changing my password, through their link "forgot your password?"; even though I know my valid password. Even with the change, which I shouldn't had to do, they locked my acct! Now, I don't know what the heck the password is. Kevin> Thanks for letting me post this, I know it's off topic, but I'm hoping someone may have run into this dilemma, and can maybe shed some light. Tommyo
0
I don't know if this will help but I found this info on the net. Someone's yahoo account was hacked and they were looking to contact them and someone posted this.
I got my old Yahoo account back...There is a phone number buried deeply in the copywrite notice. I called that number and was given this one...1 408-349-3300. They sent me a temp password and corrected my account information. If any of you ever need this kind of help with yahoo...You got it now!!!
0
Copied from the Yahoo Privacy page
Yahoo! Inc.
Customer Care - Privacy Policy Issues
701 First Avenue
Sunnyvale, CA 94089
(408) 349-5070
0
Thanks so much Mary for your response; I did finally find a link for "feedback" questions, so I e-mailed my situation to them on that link - I don't know if it is the correct place to contact them, but I tried it. If I get no response on that, I'm going to try your suggestion. Again, thanks for your help. Tommyo
0
Thanks Clark, I didn't mean to not thank you; we both posted at the same time. At this writing, I'm still balled up - I'm about to try and call Yahoo. Thanks very much, Tommyo
0  |
 |
 |
This post is quite old and has been locked from receiving new replies. Please create a new posting instead.
| Ads by Google |
