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anti virus

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Name: Bob
Date: October 25, 2003 at 14:20:23 Pacific
OS: XP
CPU/Ram: HP 480
Comment:

My Norton keeps shutting off the Auto Protect and email scanning. I have uninstalled and reinstalled Norton several times and they are still disabled. Can anyone give me information on how to correct this situation?



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Response Number 1
Name: Kevin The Tech Dude
Date: October 25, 2003 at 14:33:31 Pacific
Reply:

You could have a virus on the system but first lets try this.

How to uninstall Norton AntiVirus by using the Rnav2003.exe removal utility


KTTD


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Response Number 2
Name: Doug
Date: October 25, 2003 at 17:01:34 Pacific
Reply:

Look here:
http://service1.symantec.com/SUPPORT/nav.nsf/8d071816eedd7cac88256c0e005a96e5/583165044e02a5bb88256ca80069d3e5?OpenDocument∏=Norton%20AntiVirus&ver=2003%20for%20Windows%202000/Me/98/XP&src=sg&pcode=nav&svy=&csm=no


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Response Number 3
Name: s
Date: October 26, 2003 at 04:34:40 Pacific
Reply:

I have had this problem since I downloaded a file called 'japlp.exe'. My auto protect, email scanning and system scanning display Error. And I can't seem to re-install Norton again. Any suggestions?


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