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annoying CPU usage

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Name: Christopher66
Date: July 19, 2007 at 11:55:10 Pacific
OS: version 2002 service pack
CPU/Ram: AMD anthlon(tm) 64 proces
Product: home edition
Comment:

okay i made a post about this before i went on vacation for a week, now I'm back...Here is the story of what happend.

When i left for vacation, I turned off my comp and also power to my comp.

When i came back, CPU usage was still at 100%, I then installed windows updates and new java, then turned windows updates to "dont automatically install" and my cpu usage went down to 0% when running nothing (wooohooo). My CPU usage was fine the whole day.


This morning i turn on my computer, start it up. my cpu usage is back at 100% at all times.. So I tried system restore to yesterday at the time it was down, but it didnt work. ive tried searching for spyware but its not the problem...


Anyone have a solution to this weird problem?




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Response Number 1
Name: OtheHill
Date: July 19, 2007 at 12:02:36 Pacific
Reply:

System idle should run at around 97%. All that means is the system is 97% idle. If you have any programs running in the background they would account for the remainder. What processes are using CPU cycles in task manager and what are the percentages?


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Response Number 2
Name: Christopher66
Date: July 19, 2007 at 12:10:33 Pacific
Reply:

Image Name User name CPU
System SYSTEM 80
Services.exe SYSTEM 16
svchost.exe SYSTEM 4


processes 31|cpu usage 100$

but it keeps jumping around, like when system goes down to 70 services will go to 26 or something and it always adds up to 100


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Response Number 3
Name: OtheHill
Date: July 19, 2007 at 12:36:59 Pacific
Reply:

That is the way the system is supposed to work. Your CPU is always working so there are always CPU cycles.
The Services.exe SYSTEM 16 MIGHT be of concern. Services is a catchall that could be legitimate stuff or could be bad. You could try to disable it and see what, if anything quits working. It may not let you disable it. That could be because the system will crash if you do, or because it is malware and it doesn't want you to.
If that happens you need to shutdown ALL programs running in the background, one by one, and observe the usage of that process. If it changes then you will have established it is legitimate. I believe multiple items can reside under one process item it certain cases.
It is likely that all is normal with your system as far as infections go. However, any background process that is using 20% of the CPU cycles is bound to slow things. I would suggest you identify it or them and if a legitimate program you may be able to run only as needed, instead of in the background. AV and updaters are two types to look at.


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Response Number 4
Name: Christopher66
Date: July 19, 2007 at 19:26:31 Pacific
Reply:

lmao, okay. I just picked a file at random and i ended "spoolsv.exe" my friend says "Its a malignant driver added by a backdoor trojan."


How can I get rid of it?


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Response Number 5
Name: OtheHill
Date: July 19, 2007 at 19:30:18 Pacific
Reply:

I believe spoolsv.exe may be the program that handles printing jobs.
I suggest you Goolge the Exact name of the process instead of asking friends.
Don't pick one at random, pick the one using the CPU cycles.


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Response Number 6
Name: Christopher66
Date: July 19, 2007 at 19:42:42 Pacific
Reply:

Well when I google it, you are correct, but it also says it could be a virus. If it is for printing why the hell is it taking practically 100% of my cpu usage? And how can i tell if it is a virus?


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Response Number 7
Name: Christopher66
Date: July 19, 2007 at 19:56:08 Pacific
Reply:

Okay I think I fixed the problem lol I used this if anyone has the same problem.


I came into lab to find the printer printing strange ASCII characters, one line per page, and a basically inoperably slow PC. Checking Task Manager, I found the culprit - one spoolsv.exe at 99% cpu which I killed. About 30 seconds later, the cpu was once again clogged by a revived app. Here's the fix. First, get some breathing room - go to Control Panel, Administrative Tools, Services and stop the Print Spooler. Turn off the printer. Now go to C:\WINDOWS\system32\spool\PRINTERS and delete the files there. I found '00020.SHD' and '00020.SPL'. Now turn your printer back on and restart the service. Check task manager, spoolsv.exe should be at 00%. Whew!



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Response Number 8
Name: OtheHill
Date: July 19, 2007 at 19:58:19 Pacific
Reply:

Run a virus scan.
I might add that viruses hijack common filenames all the time in order to infiltrate the system.
Now spoolsvc.exe is using most of your CPU cycles? I thought you stated that system idle process was the large number (80%). I explained that.


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Response Number 9
Name: Christopher66
Date: July 20, 2007 at 00:59:02 Pacific
Reply:

It was. Spools said it was only taking 0, but then it jumped up to like 2 or 4 once so i ended it and my cpu usage went to 0 its spoolsv.exe


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Response Number 10
Name: OtheHill
Date: July 20, 2007 at 07:31:31 Pacific
Reply:

Spoolsvs.exe is used to handle print job while on the network and internet as well as local. It is not harmful. Of course if you disable something it will go to 0. It will also quit working if you need it.
Any service running in the background will use some CPU cycles. 2 - 4 % is nothing.


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Response Number 11
Name: Christopher66
Date: July 20, 2007 at 09:58:45 Pacific
Reply:

I know, im telling you its not harmful, i dont quite understand what it is im not that great with computers. I googled it like you said and tons of people had the same problem as me, it had to do with printing things loading and taking all my cpu usage, so when i ended that, it would end the things taking up my cpu usage, but when i turned it off, then deleted the files that were taking up the usage then started spools again it would be fine. (this is how i understand it im not sure though)


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Response Number 12
Name: OtheHill
Date: July 20, 2007 at 11:11:35 Pacific
Reply:

Chrisopher66
If you will look at the timestamp on the latest responses you will see that we overlapped.


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