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All Programs on start menu is empty

October 12, 2005 at 13:50:40
Specs: Windows XP Home SP2, P4, 1 gig

The "All Programs" area in the start menu (Programs)is empty. This happened concurrent with some other odd events, most of which I've managed to fix. Any help?


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#1
October 12, 2005 at 13:59:09

The Start Menu a User sees comes from two folders:
C:\Documents and Settings\All Users\Start Menu\Programs\
and
C:\Documents and Settings\username\Start Menu\Programs\

Where username denotes your User Account configured on the computer.
---------------
Check those two folders.
Any problems should be checked in Windows Safe-Mode, to see if they happen there.
Do you scan your computer for Spyware ??

Watch for help from others.


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#2
October 12, 2005 at 14:13:58

The folders both have all the appropriate programs in them, but selecting the "All Programs" icon from the start menu draws a blank. Same in safe mode. No spyware. I suspect its a registry issue, just don't know where.

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#3
October 12, 2005 at 14:19:22

Check the following to see if where All Programs
may be turned off-

Policy Settings for the Start Menu in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;292504&Product=winxp


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Related Solutions

#4
October 12, 2005 at 14:50:45

Possible that your Profile has become corrupted from those 'other odd events'-
How to copy data from a corrupted user profile to a new profile

Then again, how long have you had SP2 ??


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#5
October 12, 2005 at 15:02:06

Would THIS help?

i_XpUser


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#6
October 12, 2005 at 15:50:31

Thanks for your responses. XpUser, I did try the solution on the Ramesh site earlier, with no change using either approach. Chuck2, the value for turning all programs off is set to 0, which, should mean that they're not turned off. I tried setting up a new user profile, as per the MS article in response 4, but the new profile has the same problem. Maybe not related, but starting concurrent with this problem, when I open an MS Office application (outlook, Excel), I get a pop-up telling me to load the feature from the CD. I ignore and close the pop-up, and everything works fine.

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#7
October 12, 2005 at 18:31:34

Can you go back to a Restore point. Even if you haven't made one in a while XP makes them periodically, such as before and after you installed SP2.

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#8
October 13, 2005 at 08:13:21

Tried that. Unfortunately there were no restore points logged prior to the difficulties. Not sure why. I've only been using the computer for about a month, but there were enough changes made that there should have been restore points.

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