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Alcatel Speedtouch 530
Name: Bray (by Jazza) Date: April 12, 2004 at 04:39:44 Pacific OS: WindowsXP Pro/Freebsd 5.1 CPU/Ram: Celeron 2Ghz 256MB RAM
Comment:
My friend has an Alcatel Speedtouch 530 modem with Telstra Bigpond ADSL (self install kit) (Im in Australia btw). We have connected her modem & installed the software, but the light that signifies the DSL Line is up remains off, we have rang Tech, and they said her line WAS DSL enabled, and her filter is on correctly, her comp picks the modem up, sends bytes but doesnt recieve, all cables have been checked & rechecked. All software is installed. She is running Windows XP Pro, SP1
Any help EXTREMELY Appreciated.
Life is just a merry-go-round that keeps breaking down.
Name: angrymen2001 Date: April 12, 2004 at 05:15:00 Pacific
Reply:
I had the same problem when I first started DSL. It turned out that my house had a filter installed which prevented DSL entry into the house. You may want to get the phone company out there to check.
When all else fails, beat the %*#$! out of it!!!
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Response Number 2
Name: Bray (by Jazza) Date: April 12, 2004 at 05:33:17 Pacific
Reply:
Thanks ill try it and get back to you :-)
Life is just a merry-go-round that keeps breaking down.
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Response Number 3
Name: PhilC Date: April 12, 2004 at 09:15:12 Pacific
Reply:
Have you looked at Alcatel's website, or Thomson as they are now called. May be some help here. New drivers or PDF Doc's etc Alcatel Support Click Link
Good luck PhilC
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Response Number 4
Name: Mike Richardson Date: April 12, 2004 at 12:44:27 Pacific
Reply:
I am in the US but I had my phone company install A " Home Run Line" from my phoone interface on the outside of my home and now mine works great.
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Response Number 5
Name: Slick Date: April 20, 2004 at 07:46:45 Pacific
Reply:
Hi,
I was just setting up one of these for a customer and found that if the filter is installed the modem won't connect.
We then tried a second different filter (different type) and that still didn't fix it.
Try removing the filter and see if it suddently connects?
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