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Alcatel Modem installation - Again...

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Name: Max
Date: April 23, 2002 at 06:27:45 Pacific
Comment:

Hi..this post refers to those who got the ADSL spped touch usb modem from the BT service..(UK)

I just got it yesterday (22/04/02)..but my activaton date is this friday..i connected it all up and just tried to see if it worked (i tried connecting) but then it said no dial tone found. i picked up the phone to make sure there was a dial tone and there was.

is it becuase the service hasn't been activated yet or something else???

thanks.



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Response Number 1
Name: david
Date: April 23, 2002 at 13:06:44 Pacific
Reply:

My suspicion is that a DSL modem gets a different dial tone then the normal one. I think it's because it hasn't been activated.


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Response Number 2
Name: Andy Mann
Date: April 23, 2002 at 13:09:19 Pacific
Reply:

I can help you there. When the service is activated, both lights on the modem will continuously glow green. What you have now is perfectly normal until the service is activated. A word of warning though, if you are going to be using programs like WinMx (in particular) or Kazaa, you will find that your system may start crashing and rebooting with a system error message. Get the new 1.6 drivers from here. You may have to spend a little time looking and you will probably have to get the drivers from an FTP server. Don't know if these are any better, but since I did a reinstall and avoided WinMx, I've had no problems with the old drivers. I suppose I'' have to give the new drivers a try.
http://www.support.fastaccess.com/sdcuser/asp/default.asp



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