I'm at the end of my rope. Yesterday, my laptop broke down, so I had to send it back to HP. Now, there's a older, homemade computer in my room, and since I use 56k modem, I decided to just use that older computer... but when I plugged the phone line in and entered my name/password/etc, and clicked Connect, the whole computer froze when saying "Opening Port..." I tried the other jack (there were two on the modem), but no success. I tried uninstalling the modem but I ended up losing the drivers so I had to do a system restore. A check said that the hardware was working properly, but it still crashed whenever I did a "query" or trying to connect. I uninstalled the modem and tried generic drivers, but the COM ports kept being mixed up and it wouldn't detect the modem itself - incorrect COM ports. I decided to use Lalays Everest Home Edition and it said the modem was AT&T LT Modem, even if it said Agere Systems PCI Soft Modem before. I tried installing drivers but it said the hardware wouldn't register. I finally found an older Agere driver that was compatiable w/ XP. Well, it did the exact same thing! (Froze when trying to find the port or whatever.) I've tried uninstalling and reinstalling new ports, to no use. I'm at a total loss and I don't know what to do. Plus, I had CD burning hell on my parent's computer... let's just say I'm in computing hell right now and I'm about to go over the edge. Thanks for your help! (PS - I already searched for the drivers, so you don't need to link me to any drivers, but if you had a similar issue before and you know a driver that would work, gladly post it here!) -Andrew

Did you pull the modem out and run a driver search on the exact model and chipset of that modem? Another otption would be to try a different modem; a friend may have one lying around collecting dust. sLLs

Hi Andy11. Did you try moving the modem to a different pci slot? probably an irq conflict. You can manually change irq settings in device manager, properties.

Did you go to your local computer guy and buy a used 3com or Creative Labs one for $5? BTW of the two ports on the back, one has a picture of a phone. Do not use that one. Jimi_l

So you think it's a hardware problem, not a software problem? -Andrew

I don't think I would fight with it for long considering what another one would cost. Most builders have a box full becuase no one wants them anymore. It is easy to find a good brand name one with available and up to date drivers. Jimi_l

My maximum connection speed was 31.2 kbps, then I called at my service internet center and they told me that they give the protocol v.90 (that meens 56 kbps). Why can't I have a 56 kbps connection speed?