After system recovery, disk space is low.

September 29, 2010 at 14:52:21
Specs: Windows XP
I was forced to do a system recovery last night. The problem is, when my computer turned back on, the C drive only had about 8GB out of a potential 143GB free to use. I ran WinDirStat and that's telling me there's only been 23GB or so used on that HDD so I have no idea what the rest is being used as, any help is appreciated, thanks.

See More: After system recovery, disk space is low.

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#1
September 29, 2010 at 15:57:36
ATF Cleaner
http://www.softpedia.com/get/Securi...
http://www.softpedia.com/progScreen...
http://www.atribune.org/
http://www.atribune.org/index.php?o...
Forum
http://www.atribune.org/forums/
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browser
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.
This will remove all files from the items that are checked so if you have some cookies you'd like to save, please move them to a different directory first.

The info in these links should help.

Slimming Down Windows XP
http://www.graphixanstuff.com/Forum...
http://boldfortune.blogspot.com/
http://www.roger.id.au/index.php?se...


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#2
September 29, 2010 at 20:14:28
"I was forced to do a system recovery
last night"

Why? And when you say "system recovery", do you mean Windows ASR (Automated System Recovery) or something like HP System Recovery (hopefully "non-destructive")?

Open My Computer. I assume you only have a single partition? C:? Right click on it, then click Properties. What's listed for Used, Free, Capacity?


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#3
September 30, 2010 at 02:55:57
When the computer turns on, it says press f10 to do system recovery, that's what I done.

It was due to my wired internet not working (well, that's the best way to put it...It was connected, but nothing was happening, I could log into MSN, but no messages could be sent & my browsers weren't working) but everything connected via the wireless was working fine (ps3, phone, computer downstairs, etc), I done everything I could think of in a 4 hour space (reinstalling, changing ISP, system restore, etc).

So, I've done a system recovery, that's fixed my internet, but now I have a memory problem...I've done a turned off system restore & turned it back on, disk clean-up, a disk defragment, used WinDirStat & possibly a few more other things.

I also have a D: and E: drive


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Related Solutions

#4
September 30, 2010 at 12:34:07
Thanks JohnW, that freed up 500MB or so of space, I just need to know what's taking up the other 100GB now.

I've gone into the options on WinDirStat and checked a "show unknown" option, now it's come up with the 103.9GB that is being used but it doesn't know where/how. This is what I need the help with :|

Also, if I move all current folders in the C: to the D: then format the C: then move the folders back, will my computer still function?


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#5
September 30, 2010 at 15:21:37
"Thanks JohnW, that freed up 500MB or so of space, I just need to know what's taking up the other 100GB now"
If you are thinking of formatting ( you lose everything ) & you need an install CD ( not a recovery CD ) with i386 on, which is about 500mb, to get a clean install, I shall skip this & deal with your next inquiry.

"Also, if I move all current folders in the C: to the D: then format the C: then move the folders back, will my computer still function?"
Yes, it can be done with the proper tools, but you will be moving all the problems on C: to D:

You still have not clarified whether you have a partitioned drive or more than one HD.

If you have more than one HD, here is how I do mine. Shall just keep it simple for now.

I have 2 operating systems on my comp, XP on one HD & Win7 on another HD.
That means if XP or the HD crashes, I have another drive to boot to. I have XP set as default. The W7 HD is also used to backup ( using an automatic backup program ) my important stuff from the XP HD.

You could save all your important stuff onto a DVD, then install a fresh copy of XP ( or any operating system you choose ) onto your D: drive. In other words, you can have XP on 2 HD's.

If you want to set up your comp this way, I can walk you through it, as it has to be done in a certain order.


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#6
September 30, 2010 at 15:32:40
JohnW, I only have Windows XP Home on this comp. All my important files are already backed up, I'd only realised this issue when I tried to transfer my files back onto C:

Also, I said I had a D: and E: drive as well as the C: on the computer.

I basically just want to know how to get rid of the 103.9GB of unknown memory...It's bugging me.


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#7
September 30, 2010 at 16:27:13
"I basically just want to know how to get rid of the 103.9GB of unknown memory...It's bugging me"
It's not memory you are looking for, it's space. That's why you used WinDirStat.
Think of it this way, if you have a drawer full of stuff & you want more space, you take out some of the stuff.
http://computer.howstuffworks.com/c...

Another place that the 103.9Gb could be, is in System Restore.

Start > My Computer > right click & select Properties.
Select System Restore & untick > Turn off System Restore.
Select the drive with the operating system on, click Settings & set it on Min.
Any other drive or partitions, click Settings & tick > Turn off System Restore on this drive.


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#8
October 1, 2010 at 04:50:18
I used the wrong word, but I meant space, I understand all that. I understand there is something taking up a lot of memory on my C:, I just want to know how to get rid of it because it's not showing up in any of my folders and I have all my hidden folders shown. It's just shown up in WinDirStat as "Unknown". I wouldn't mind if it was 5GB or so, but 103.9GB is quite a lot to be used on "nothing".

Also, I'd tried that system restore process on Wednesday. The exact way you've typed it out. A friend had told me to do the same thing. Thank you though, anything else you could suggest?


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#9
October 1, 2010 at 05:08:45
Are you sure you have 103.9GB of Unknown.

I installed WinDirStat & in the Help file it said this.

On my XP WinDirStat shows more than a GB <Unknown>, what's wrong?
Nothing. XP quite often creates rather big 'System restore points' under C:\System Volume Information, but denies access to it.


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#10
October 1, 2010 at 05:14:58
Yes, I had it show unknown space and it showed me 103.9GB being unknown.

Is there a way I could physically delete the restore points without going through the process in post #7?


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#11
October 1, 2010 at 05:15:47
Try this freeware - Zero Assmption Disk Space Visualizer (http://www.z-a-recovery.com/tools-visualizer.htm) to find out what "eats" your disk space. On top of that, the tool allows you to delete the garbage data on-the-fly.

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#12
October 1, 2010 at 05:22:39
Ah, thanks.

I'm at work right now, won't be home for another 6 hours or so, I'll try it then and get back to you.


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#13
October 1, 2010 at 05:37:00
"Yes, I had it show unknown space and it showed me 103.9GB being unknown"
Upload a screenshot to a site of your choice please. Something is not adding up.

"Is there a way I could physically delete the restore points without going through the process in post #7?"
If you want to spend years, there probably is. post #7, as soon as you untick & follow the steps, they are gone.


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#14
October 1, 2010 at 13:25:29
http://img291.imageshack.us/img291/...

There's a pic, it seems the unknown space has increased by 400MB.

I've also used that Zero Visualizer program and that hasn't helped with that unknown space problem. It seems as though it hasn't even picked up on it.


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#15
October 1, 2010 at 17:19:14
As these logs are very large, zip them up & upload to a suitable site please.

OTL
http://oldtimer.geekstogo.com/OTL.exe

Download OTL to your Desktop
* Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
* Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
o When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.


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#16
October 1, 2010 at 18:04:41
http://www.mediafire.com/file/csva9...

Thank you and here's a zip file with both text documents.


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#17
October 1, 2010 at 19:40:40
Ok, got those, may not be able to get onto those for about 7 or 8 hours.

In the meantime, a few more thoughts.

Disable Indexing Services
http://www.tweakxp.com/article37006...
http://mywebpages.comcast.net/Suppo...
http://www.smartcomputing.com/edito...
Indexing services is a small program that hogs HUGE amounts of RAM and can often make a computer endlessly loud and noisy. This system process indexing and updates lists of the files on your system, so you can search for them quickly, but it's completely unnecessary.
To disable it, go to the Control Panel and click Add or Remove Programs. Click the Add/Remove Window Components. Simply untick the Indexing services and click Next!
And,
1. Browse to your hard drive either through Windows Explorer or through My Computer.
2. Right click your hard drive icon and select Properties.
3. At the bottom of this window you'll see "Allow Indexing Service to index this disk for fast file searching," turn this feature off for all of your drives by unchecking the box and clicking Apply.
4. After that a window will appear, Select "Apply changes to subfolders and files". If any files can not be updated select "Ignore All".

Folder Options
To access: Control Panel > Folder Options or My Computer or Windows Explorer > Tools > Folder Options
Tick > Show hidden files and folders. Also uncheck > Hide protected operating system files. Click > Apply & OK.
How to see hidden files in Windows
http://www.bleepingcomputer.com/tut...

Now run windirstat & see what Unknown reports.


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#18
October 1, 2010 at 19:48:07
Also, install this & put .log ( note there is a dot in front of log ) into the main bar, you don't have to press anything, it will auto find.

Now look for something that really jumps out, MB or GB, may be in the trace.log

Everything
http://www.softpedia.com/get/System...
http://www.softpedia.com/progScreen...
http://www.voidtools.com/


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#19
October 2, 2010 at 06:13:13
Start > Run

chkdsk /f


An invalid shutdown causes temp files to accumulate. If you check the Windows/Temp folder, you will see a heap of *.tmp files. you can safely delete them as they serve no real purpose.

If you have a heap of *.chk files in the root directory, you can also safely delete them, also.


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#20
October 2, 2010 at 08:09:34
I done everything in post #17, doesn't seem to be any difference with WinDirStat.

I've also done that "Everything" program with .log and nothing seems to stand out, everything is below 30MB.

As for post #19, seems as though I can't do the chkdsk /f and the temp folder is only 3.94MB.


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#21
October 2, 2010 at 14:02:01
I installed both of these ( & others ) so I could have a better understanding of them.

Just in case WinDirStat dos'nt have the ability to reconize some files & calls them "Unknown" Try these.

JDiskReport has a Top 50 button to click on.

Largest Files Finder
http://www.file.net/freeware/larges...

JDiskReport
http://www.jgoodies.com/freeware/jd...


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#22
October 2, 2010 at 14:04:43
With the chkdsk issue, google it, or read your Help and Support files, lots of different ways to get it to run.

Also, run CCleaner, you have some issues in the registry, that it will probably fix. In the L/H column, click on the 2nd Logo > Registry. Tick all the boxes, click on > Scan for Issues, when 100%, click > Fix selected issues & follow the prompts.


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#23
October 3, 2010 at 04:34:51
JDiskReport is only showing 25.7GB being used on the C: while top100files is showing the top 100 to occupy 12.99GB.

I'm thinking maybe I should do a system recovery, it wouldn't really effect anything as all my documents are already backed up.


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#24
October 3, 2010 at 04:54:56
Did you run chkdsk>

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#25
October 3, 2010 at 04:57:14
I'm going to bed now, if you do decide to do a system recovery, you should install SP3.

How to obtain the latest Windows XP service pack
http://support.microsoft.com/kb/322389
http://www.windowsnewsletter.com/cu...
SP3 download
http://www.microsoft.com/downloads/...
Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717
Windows XP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldro...
Why Service Packs are Better Than Patches
http://technet.microsoft.com/en-au/...
Windows XP Service Pack 3 - ISO-9660 CD Image File
http://www.microsoft.com/downloads/...
List of fixes that are included in Windows XP Service Pack 3
http://support.microsoft.com/kb/946...
Slipstream Service Pack 3 into Your Windows XP Installation CD
http://lifehacker.com/386526/slipst...
How to troubleshoot an unsuccessful installation of Windows XP Service Pack 3
http://support.microsoft.com/kb/950718


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#26
October 3, 2010 at 05:11:22
I ran it and it said something about not being able to do anything as the C: is NTFS.

Thanks for your help by the way.


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#27
October 3, 2010 at 05:18:15
Like I said, google it, 99% of drives are NTFS, your virus program was probably interfering.

How to Use Chkdsk in Windows XP
http://vlaurie.com/computers2/Artic...

Or try it in Safe Mode.
Start > Run, copy & paste or type > chkdsk /f and hit Enter


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#28
October 3, 2010 at 05:22:32
Okie doke, thanks.

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#29
October 3, 2010 at 14:24:08
Another way in safe mode.

Start Windows in “Safe mode with Command Prompt” (F8 on startup)
At the command prompt, copy & paste > chkdsk.exe /f and press Enter.
If Chkdsk wants to schedule a check at the next boot, say Yes.
Copy & Paste > shutdown –r – 01 then press Enter to restart Windows.
Chkdsk should run on restart.
http://www.mydigitallife.info/2006/...
http://www.robvanderwoude.com/shutd...
http://www.aumha.org/win5/a/shutcut...


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#30
October 3, 2010 at 15:04:06
I done the chkdsk, no change with that. I'm thinking that whatever the unknown space is, it's what my backed up items was occupying before the recovery.

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#31
October 3, 2010 at 18:06:53
"it's what my backed up items was occupying before the recovery"
Maybe, I get the feeling it is something to do with your other drives/backup of system recovery.

We are in the process of elimination.

Right click on your Recycle bin, click on Properties & give me a screenshot.

Also screenshots of My Computer, Windows Explorer, then another of > C: > Documents and Settings > Compaq_Owner ( click on the + to expand the folder, you may need more than one screenshot to show all of this request )
And finally Disk Management in Computer Management.


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#32
October 3, 2010 at 20:49:22
Another screenshot needed. Install SIW, go down to hardware & click on Storage Devices. You will need more than one shot.

SIW
http://www.softpedia.com/get/System...
http://www.softpedia.com/progScreen...
http://www.gtopala.com/


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#33
October 4, 2010 at 11:56:05
Recycle Bin Properties:

http://img837.imageshack.us/img837/...


My Computer (wasn't sure exactly what you wanted me to screenshot, hope these are correct):

http://img836.imageshack.us/img836/...

http://img843.imageshack.us/img843/...

http://img201.imageshack.us/img201/...


Disk Management:

http://img63.imageshack.us/img63/15...


SIW:

http://img14.imageshack.us/img14/48...


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#34
October 4, 2010 at 14:45:30
I'm awake, shall do one shot at a time.

Recycle bin.

On the Global tab, click on Configure drives independently, leave (C:) drive as is, at 10 %.

Any other drive that will let you, tick > Do not move files to Recycle Bin. Remove files immediately when deleted.


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#35
October 4, 2010 at 15:02:14
Another shot needed, I want to see what's listed under COMPAQ~1~PC

On this shot, click on the + next to COMPAQ~1~PC

http://img201.imageshack.us/img201/...


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#36
October 4, 2010 at 15:09:57
Another shot needed, using the program "Everything" put in this keyword > Recovery

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#37
October 4, 2010 at 15:27:34
Okay, I've done the Recycle Bin thing.

Here's the screenshot of COMPAQ~1~PC:

http://img340.imageshack.us/img340/...


Here's a screenshot of Everything with the word "Recovery":

http://img638.imageshack.us/img638/...


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#38
October 4, 2010 at 15:32:38
Ok, right click on COMPAQ~1~PC > Properties & give me a shot please.

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#39
October 4, 2010 at 15:44:26
Here you go:

http://img818.imageshack.us/img818/...


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#40
October 4, 2010 at 15:57:43
I'm out of idea's, googled again & Oliver the author of WinDirStat has an "Unknown" blog, see if he can pin it down, keep us informed please.

A lot of reading & a special tool he has, may apply. If it does & your antivirus tools complain, if it is a false positive & you will need to turn it off.

http://blog.windirstat.info/2007032...


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#41
October 4, 2010 at 16:07:52
Ah, thanks for your time and help, I'll post the solution if I get one.

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#42
October 4, 2010 at 16:13:41
Truthfully, I did come across this blog before and had tried that localsystem but had no idea how to use it, his wording confused me :|

"Then cd your way to the folder where you installed WinDirStat and execute WinDirStat (either windirstat.exe or windirstatU.exe) using the command prompt window."

If you could explain what he means by that, I should be able to do the rest.


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#43
October 4, 2010 at 16:40:02
This is an amended instruction, it is so long since I have used a command prompt, thought I should try everything myself.

I have WinDirStat in a folder named Unzipped.

Right click on your WinDirStat shortcut > Properties, on that page > Start in: Copy the info on that line.

Start the executable (as Administrator) named “CMDasSys.exe” after unpacking the archive ( localsystem.zip ) to some temporary location.

cd ( space after cd ) paste & hit > Enter.
Now add windirstat.exe to that line & hit > Enter.
WinDirStat will now fire up.

When finished with Command Prompt, hit the X.

Screenshot here.

http://img214.imageshack.us/img214/...


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#44
October 5, 2010 at 11:21:53
This just doesn't seem to be working for me.

I opened up CMDasSys.exe and I type in:

C:\Documents and Settings\Compaq_Owner\Desktop\windirstat.exe
or
C:\Documents and Settings\Compaq_Owner\Desktop\windirstat

Each with "cd " before and I keep getting "The directory name is invalid"

I've never been too good with command prompt to be honest :\


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#45
October 5, 2010 at 14:22:16
"I've never been too good with command prompt to be honest :\"
Ditto, I started just after W98 was released.

Are you saying, you have the windirstat.exe on your desktop ( not the shortcut )


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#46
October 5, 2010 at 14:27:58
Precisely, was I meant to create a shortcut for it? I used the path for the actual file as it was on my desktop w/ no shortcut.

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#47
October 5, 2010 at 14:31:47
No, on the desktop should have been OK.

Open Windows Explorer & give me a shot of > C:\Documents and Settings\Compaq_Owner\Desktop\windirstat.exe please.


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#48
October 5, 2010 at 14:42:43
Here is my email address, just to make things easier. I'm in Western Australia.

johnmattmel@gmail.com


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#49
October 5, 2010 at 15:54:27
You may have your email settings checking for 1/2 hour or longer checks, so do manual 5 min checks.

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#50
November 17, 2010 at 18:40:27
SO sad, I want a program to solve my slow computer, now I'm trying tuneup360, waiting for the result.

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