Hi there, I have a german version of xp pro, but I am using it in England. I recently tried to install ntl broadband (cable modem). About halfway thru the automatic installation/registration process, just after I have connected the modem via usb to the computer, I get an error message (error 20), saying that I have to be logged on with administrative privileges. Of course, I was! Then I reverted to the standard default administrator setting, before user identities are created. Still the error. I phoned ntl. Some bloke tried to bulls**t me off the phone, then blamed microsoft. I looked at microsoft, and tried a fix involving a similar error trying to connect to the internet after restoring xp (which I didn't), so I had a look because it was similar. But it was useless. There are no other fixes to be found that are comparable to my problem at microsoft. I am pretty desperate now! Could it be that the software is not recognizing the administrator because of the system's german language. Does anybody have similar experiences? Please help, thanks guys!

The last time I installed NTL BB on an XP machine I didn't bother with the supplied install disc. Simply plugged the modem in (via USB adaptor)and hey presto it worked? Try it, it may work for you too.