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adding a scanner

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Name: kate58
Date: April 3, 2009 at 10:08:21 Pacific
OS: Windows XP
Subcategory: Installation
Comment:

I have a cannon fb630u scanner that I am trying to connect to my WIN XP computer. I downloaded the latest driver, but when I click to add an imaging device Cannon is not an option. Can I add more manufacturer options to the Scanner and Camera Installation Wizzard? Is there another way to get my computer to recognize the scanner?



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Response Number 1
Name: OtheHill
Date: April 3, 2009 at 10:17:41 Pacific
Reply:

What is the interface of the scanner? Do you have software accompanying the scanner?


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Response Number 2
Name: kate58
Date: April 3, 2009 at 10:41:34 Pacific
Reply:

I threw the disk out as the driver was outdated so I didn't think I'd ever need it.


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Response Number 3
Name: OtheHill
Date: April 3, 2009 at 10:43:16 Pacific
Reply:

That is one answer out of two questions.


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Response Number 4
Name: kate58
Date: April 3, 2009 at 11:00:16 Pacific
Reply:

how do I tell the interface?


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Response Number 5
Name: OtheHill
Date: April 3, 2009 at 11:04:56 Pacific
Reply:

Is it parallel or USB?


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Response Number 6
Name: kate58
Date: April 3, 2009 at 11:13:19 Pacific
Reply:

oh duh - USB


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Response Number 7
Name: OtheHill
Date: April 3, 2009 at 11:25:26 Pacific
Reply:

Did you install the drivers BEFORE connecting the scanner?

Go to the link below to get all you should need to get up and running.

http://www.usa.canon.com/consumer/c...


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Response Number 8
Name: kate58
Date: April 3, 2009 at 11:28:36 Pacific
Reply:

I installed the driver after connecting the scanner as I thought it was already installed on this particular computer, but it must have been my daughters. I'll try the link you sent, thanks.


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Response Number 9
Name: OtheHill
Date: April 3, 2009 at 11:34:08 Pacific
Reply:

Remove any scanner listings in Device Manager.

The other software in the link is useful. A scanner without any software is not of much use.


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Response Number 10
Name: Jennifer SUMN
Date: April 3, 2009 at 12:15:11 Pacific
Reply:

You need to install the software first for any printer/aio, etc, before connecting it to the computer.

EEOC


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Response Number 11
Name: kate58
Date: April 3, 2009 at 13:04:11 Pacific
Reply:

So then I should remove the scanner from device manager, install the software for it, put it back in device manager and then connect it to the computer?


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Response Number 12
Name: OtheHill
Date: April 3, 2009 at 13:06:33 Pacific
Reply:

That is the normal method for all USB devices. So, yes.


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Response Number 13
Name: Jennifer SUMN
Date: April 3, 2009 at 14:25:39 Pacific
Reply:

"install the software for it, put it back in device manager and then connect it to the computer?". No. Install the software, and connect it to the computer when prompted. You won't need to do anything in Device Manager after installing the software.

EEOC


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Response Number 14
Name: OtheHill
Date: April 3, 2009 at 14:33:32 Pacific
Reply:

Yea, I should have read better.


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