Add Remove Programs not working

Hewlett-packard / Xw 4100
January 11, 2009 at 07:44:37
Specs: Windows XP, p4/1gig
When I try to open Add/Remove Programs in the Control Panel, it only opens the window. It shows a blank page and does not "compile list" like it's supposed to. When I close the window and try to open it again, it doesn't even open the window. The screen just "flashes" and nothing happens. Please help me!

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#1
January 11, 2009 at 08:12:10
Peckinator, Have you tried a System Restore to the closest date prior to when this problem started? Check out the link below.

http://support.microsoft.com/kb/266668

Tufenuf


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#2
January 11, 2009 at 20:30:38
Thanks Tufenuf. No, I haven't and I don't really know how to do that. Besides, would that wipe out any docs I have made between now and then? I also don't know when it started because I have not tried to add/remove programs for like a year.

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