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Activesync crash
Name: rbs70 Date: July 15, 2009 at 07:40:47 Pacific OS: Windows XP CPU/Ram: 2.0 1gb Subcategory: General
Comment:
hi all I'm trying to get my samsung I760 to sync my contacts and calender to my outlook 07. I'm using activesync 4.5 and it sees my pda and connects and as soon as it goes to look for changes I get a crash to desktop (activesync has encountered an error and must shut down) this is my first time useing it so I'm not sure what to do next.
Name: rbs70 Date: July 15, 2009 at 07:48:56 Pacific
Reply:
Forgot to tell you I have reinstalled the computer, reinstalled the activesync, and even downloaded the driver for the phone
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Response Number 2
Name: TheShadowOne Date: July 15, 2009 at 19:28:56 Pacific
Reply:
Can you please look in the event viewer and tell us all the information about this crash with the event that was logged.
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Response Number 3
Name: cookie (by gaggly) Date: July 15, 2009 at 20:21:43 Pacific
Reply:
I've found that by shutting off any virus protection and firewalls when Syncing, any problems are minimized.
good luck
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Response Number 4
Name: rbs70 Date: July 16, 2009 at 05:20:38 Pacific
Reply:
Hi All thankyou for your help, the event viewer didnt log any crashes, so it got me to thinking that some other wierd problems occured so I concluded that it was a bad windows install and did a reformat and reinstall and now it works
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