Abrupt blue screen + restarting

September 16, 2007 at 17:17:16
Specs: Win XP Pro, sp2, AMD Athlon 64 x2 dual cor

This has been happening over the course of, I'd say, a few days. It's only happened three times, I think. I'm not doing anything when it happens, just normal use of internet.

My computer shuts off and I get a blue screen that says:

A problem has been detected and windows has been shut down to prevent damage to your computer.

BAD_POOL_CALLER

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.

If problems continue, diasble or remove any newly installed software or hardware. Disable BIOs menu options such as caching or shadowing.

(Blah blah blah)

STOP 0x000000C2 (0x00000007, 0x00000CD4, 0x02060002, 0x854226E8)

I don't know how to do any of the stuff it recommended. I also haven't installed anything new in the past week.

I checked my event viewer and found this:

The computer has rebooted from a bugcheck. The bugcheck was: 0x000000c2 (0x00000007, 0x00000cd4, 0x02060002, 0x854226e8). A dump was saved in: C:\WINDOWS\Minidump\Mini091607-01.dmp.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/even...

Product: Windows Operating System
ID: 1001
Source: Save Dump
Version: 5.2
Symbolic Name: EVENT_BUGCHECK_SAVED
Message: The computer has rebooted from a bugcheck. The bugcheck was: %1. A dump was saved in: %2.

I do not have a dump checker program or know how to interpret them, so here is a link to two of them: dumpfiles.rar. Can someone look at them and tell me what is wrong and what I need to do to fix this problem? Thanks guys, you're the best!


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#1
September 16, 2007 at 18:45:25

These are generally a driver issue...a simple way to try to repair it is to go to windows update and select "custom" then when windows serches the computer and lists driver updates click to download and install the latest drivers....you might need to do this more than once to get all the driver updates for your system!

Hope this helps!

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#2
September 17, 2007 at 05:56:56

OR it could be buggy Software.
You should take careful note of what you are doing at the time it happens.

Find a list of STOP MESSAGES here:
http://aumha.org/win5/kbestop.htm
Click C2 at the right side.


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