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5150 / Computer can't find D drive
Name: snakeou812 Date: January 21, 2007 at 16:11:56 Pacific OS: Windows XP Home Edition CPU/Ram: Pentium 4 / 512 MB RAM Product: Dell Demension 8300
Comment:
My computer will not recognize that I have a D:\ drive. I have tried to uninstall the drivers and reinstall them but when I do the plug & play finds it but then the computer says it can't find the drive. It's a Samsung CDRW/DVD SM-352F drive. It will load the Dell diagnostic disk and says the drive has no problems.
Name: capt Date: January 21, 2007 at 16:16:44 Pacific
Reply:
Have you checked to make sure the jumper pin is set to master on the back of the drive?
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Response Number 2
Name: snakeou812 Date: January 21, 2007 at 16:19:33 Pacific
Reply:
I opened the tower up and unplugged the wires then replugged them in once.
Will Hughes
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Response Number 3
Name: capt Date: January 21, 2007 at 17:06:34 Pacific
Reply:
The jumper pin is totally separate from the wires. Usually you have to remove the drive from the case to see what the jumper pins are set to. On the top of the drive there should be a schematic showing how the jumper should be set.
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Response Number 4
Name: Jennifer SUMN Date: January 22, 2007 at 07:29:00 Pacific
Reply:
Is the drive seen in the BIOS? How do you have it physically connected?
Life is more painless for those who are brainless.
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Response Number 5
Name: snakeou812 Date: January 22, 2007 at 22:51:09 Pacific
Reply:
The drive is seen in the Bios. It is an internal drive. This all started I think after I had deleted some files. Could I have deleted something that was associated with that drive on accident and the computer can't see that it is there now?
Will Hughes
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Response Number 6
Name: Jennifer SUMN Date: January 23, 2007 at 11:57:25 Pacific
Reply:
Certainly. What files did you delete? Can you see the drive in Disk Management? Have you tried running a System Restore?
Life is more painless for those who are brainless.
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Response Number 7
Name: snakeou812 Date: January 24, 2007 at 16:26:27 Pacific
Reply:
I deleted numerous programs, mainly things related to MS Office and trial version of a photo shop I believe. It does not show up in disk management. I tried system restore once to a date I knew it was running well with no change.
Will Hughes
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Response Number 8
Name: snakeou812 Date: January 27, 2007 at 23:13:42 Pacific
Reply:
I got it working. I had to delete some of the registry keys and then restart the computer.
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