My computer crashed when I was installing the last patch of World of Warcraft open beta. Since that every time I try to run a game that uses 3d I immediatly get the blue screen. I've reinstalled Direct X 9.0c and drivers for my Radeon 9200 SE several times, but it doesn't help. Office programs, web browser etc run fine, so does Football manager 2005 which doesn't use 3d. It's probably not heat related problem because the system crashes immediatly when I try to play a game that uses 3d, and 3d worked fine before I installed that patch. Directxdiag (?) also causes the blue screen when it tries to run the 3d tests. System restore doesn't help either. I'd hate to reinstall XP, do I have any other choice?

Completely remove your video card by using the device manger. Right click My Computer and choose Properties / Hardware / Device Manager. Highlight your card and remove it. Reboot windows and let XP reinstall the drivrs. That will wipe out the patch. When all is said and done More is said than done..

Unfortunately that didn't help. I also ran dxdiag again. I clicked test DirectDraw. The first two tests which don't use full screen went fine, but when the third test tried to use full screen I got the blue screen again.

When Windows crashes, it writes a system event 1001 and a minidump to the folder \windows\minidump Check system event 1001 and it has the content of the blue screen Control Panel -> Adminstrative Tools -> Event Viewer -> System -> Event 1001. Copy the content and paste it back here

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000008e (0x00000075, 0xba59fcc8, 0x00000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. For more information, see Help and Support Center at http://go.to.microsoft.com/fwlink/events.asp

Hi Bob, The 1st bugcheck parameter is 0x00000075 which is ntstatus code. I could not find this code and I think it is 0xC0000075. Would you confirm it is not a typo error. If you can email the minidump, I can process the dump to find out the culprit. You can find the minidump at the \windows\minidump. Post your email address and I will reply to you. You reply back with the minidump. Regards, Martin

Yes it actually was a typo, I'm sorry! The dialog actually said: The computer has rebooted from a bugcheck. The bugcheck was: 0x0000008e (0xc0000005, 0x00000075, 0xba59fcc8, 0x00000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Now I figured how I can copy-paste the text, so no typos this time. My email is jyri_markkanen@yahoo.com. Thanks a lot for trying to help me out!