working offline!

March 28, 2008 at 14:04:37
Specs: vista prem, 2

Hi

a problem resurfaced post sp1, IE7 and windows email goes to 'working offline' mode and have to reboot pc to get either internet or email.

it also started asking for connect to dial up.
(antivirused checked out ok)
have turned off uac, no effect protected mode =off

(using DSL not cable.)

will OE work in vista if i install office 2003?

any ideas? fixes?
thanks


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#1
March 28, 2008 at 17:56:05

Try this, go to Start>Control Panel>Network Connections, then see if you have a dial-up connection there. If so, right click it and click Delete.

After that, go to Internet Explorer, then click Tools>Internet Options, click the Connections tab, then click Never dial a connection. Click Apply and OK.

Hmm I wonder what happened to decency and morality? Doesn't anyone remember them?


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#2
March 29, 2008 at 17:41:43

Thanks for the quick response Rayburn
will do as suggested and post back

cheers

Its a BT (UK) dsl home internet setup, seems nothing of BTs /yahoo software works as it should, have googled and found a few similar posts

a error message from the email now says
'the connection to the server has failed account:'mail.btinternet.com'
server: mailbtinternet.com. protocol: pop3,port :995,ssl
socket error:10061

now according to bt it should be port 110
and i set it to that port
can recieve mail but not send it so is the it a port issue?

thanks for any help.


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#3
March 29, 2008 at 17:56:12

Possibly but I don't really think so because the router and firewall only blocks incoming requests to the PC. What I mean is that when your PC contacts a website or server, the firewall/router doesn't block it, but only when people try to initiate a connection to your PC from the internet is when the firewall/router blocks it (unless your router and firewall is set to allow incoming connections on a certain port). If it is a port issue, I've no clue where to check.

It might be a wrong setting in the Windows Mail program. Check to be sure the port number and settings agrees with the settings on the BTInternet website. If that doesn't work, set the outgoing mail back to where it was when you first set the e-mail up in Windows Mail and it worked.

Hmm I wonder what happened to decency and morality? Doesn't anyone remember them?


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Related Solutions

#4
May 21, 2008 at 09:44:47

Hi Rayburn

a big sorry for not replying sooner,
it turns out that its btinternet they have stopped something on their service and it is a port issue with them vs vista webmail, have moved over to btopenworld and all is well.

they are absolutely useless, didnt reply to emails and overseas support,, well, they tried.

seems im not the only person with this issue.

took some effort that did.!
cheers


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#5
May 21, 2008 at 10:05:55

Wow. Well I'm glad you got it sorted!

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