Word won't print

November 29, 2007 at 09:36:27
Specs: Vista, 2Ghz/2Gb

I've got a brand new HP laptop and hooked it to my Brother DCP-120C multifunction printer. I've got a strange problem, Word 2007 doesn't seem to want to print from my printer, I get no error messages just the document gets sent and never gets printed. if i try printing with Excel 2007, Firefox, Notepad and all the rest it works, its just Word.

any ideas?


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November 29, 2007 at 17:21:17

If Excel docs & the others print just fine, you might want to check the printer setup configuration from Word 2007 .... the snafu is probably in there.

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November 30, 2007 at 11:28:50

Have you tried to print from the menu or only from the print icon on the menu bar? Each Office element needs to have the printer selected manually the first time to activate the printer link for the icon. Just because Excel works does not mean Word automatically knows the selected printer.


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December 1, 2007 at 01:47:15


I decided to try it out using Run As Administrator when opening Word and it worked. I disabled UAC and its working now. I also noticed that apart from Word, the Test Print from the printer options also doesn't work unless you are running it as Administrator. Doesn't make much sense since I'm set up as administrator but there you go. I also noticed I had a similar problem with AVG where if I don't run the control centre as administrator I'm not able to save changes I do to my resident scanner options


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