Won't Load Freezes on 'welcome' screen

January 27, 2010 at 14:27:12
Specs: Windows Vista
I was switching between programmes on my laptop using the windows key when my computer froze then shut down. Since then it will not fully load, it freezes at the welcome screen just after i put in my password, no error message, no other screen just the welcome blue screen and the 'ring' spinning next to the word welcome. It will start in safe mode and the start up repair and scan show no problems. All the start up repairs says is if you have external devises plugged in unplug and try again. When I try system restore it goes through it but when it restarts to finish the restore I get the same problem again. Please help I have run out of ideas and have baby pics etc that I don't want to lose.

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#1
January 27, 2010 at 15:25:57
... try tapping <F8> key @ bootup to (click>) Command Prompt

... once in command prompt (type):

bcdedit /enum [press enter]

... post back anything listed as "unknown" under its relevant {heading}

ie ... {bootmgr}

ie ... device unknown


........................................thx


.

... Posting is provided "AS IS" with no warranties
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Grrrr... ...im


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#2
January 28, 2010 at 02:05:33
Thanks for the reply.

I have done as you suggested this morning and nothing is coming up as unknown.

It all looks (to my untrained novice eye) fine.


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#3
January 28, 2010 at 05:30:02
... please post the make and model number and service tag... thx

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... Posting is provided "AS IS" with no warranties
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#4
January 28, 2010 at 06:11:57
This is my spec:
Manufacturer: Hewlett-packard
Model: Compaq presario c700 notebook pc
OS: Microsoft Windows Vista Home Premium
CPU/Ram: 1.828 GHz / 2037 MB
Video Card: Mobile Intel(R) 965 Express Chipset Family
Sound Card: Conexant High Definition SmartAudio 221

the above spec was done by the scan. When I bought it the shop claimed it was a c773 not a c700, it don't know if thats true or if it makes a difference.

thanks


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#5
January 28, 2010 at 08:02:51
... locate < click

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#6
January 28, 2010 at 08:15:10
... you could try the Recovery Manager (< click) option by tapping <F11> key @ bootup

... but you'll loose any unsaved data as it will wipe the drive to factory condition, so all your love letters, pics etc will be hosed if you do this!

.

... Posting is provided "AS IS" with no warranties
http://img714.imageshack.us/img714/...
Grrrr... ...im


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#7
January 28, 2010 at 08:31:50
thx

It is the c700... I am going to try everything I can before I do the full back to factory restore. I have convinced myself its fixable... even though I have run out of ideas... because nothing happened to break it :o( v.frustrating...

thanks for your help


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#8
February 15, 2010 at 09:50:15
I am having the same problem. I have a Toshiba Satellit M45 S265. I tried to Install XPSP3 from a volume license, but it would hang at 34 mins during the final installation. I was able to relocate my Recovery Disk. I installed the Recovery Disk, it dropped a Ghosted image back to factory defaults. However, after a full install, it reboots then completes some other finialzation in Windows XP. It then freezes and will not complete. The touchpad doesn't even work. I have tried SAFE MODE boot, Recovery re-install, XP volume License re-install, VISTA install, Windows 7 install, changed HDD from a 60GB HDD to an 80GBHDD, swapped out memory and they all seem to fail at roughly the same spots.

Any Suggestions?


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#9
February 15, 2010 at 11:29:17
... "bjohnson" ... I suggest you start a "new topic" thread in the xp forum as your post may be overlooked by "would be" helpers!

... if a recovery partition does "not" exist I would Fdisk the drive remove/create partition and give it a good old fashioned format.

... depends on how many times the drive has been "os" switched! ... worked for me in the past esp with ghost not ghosting.

... good luck bjohnson

.

... Posting is provided "AS IS" with no warranties
http://img714.imageshack.us/img714/...
Grrrr... ...im


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