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WMP stopped working
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Original Message
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Name: marcusgi
Date: June 19, 2008 at 04:46:12 Pacific
Subject: WMP stopped workingOS: Vista Home Prem SP1CPU/Ram: Pentium D 820Model/Manufacturer: Compaq |
Comment: Hi, WMP crashes now when I open it. No way to reinstall in Vista. Here is an error report if anyone has an idea what to fix: Problem signature Problem Event Name: APPCRASH Application Name: wmplayer.exe Application Version: 11.0.6001.7000 Application Timestamp: 47919356 Fault Module Name: Indiv01.key Fault Module Version: 11.0.6000.7000 Fault Module Timestamp: 474ddbcb Exception Code: c0000005 Exception Offset: 000aa926 OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1033 Additional Information 1: 328f Additional Information 2: e21b6c3b2a1c86ad005f9a2e39ddb3b2 Additional Information 3: ec52 Additional Information 4: caef368bea7731e0749b8f07380a0837 Extra information about the problem Bucket ID: 809264526
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Response Number 1
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Name: kx5m2g
Date: June 19, 2008 at 17:13:37 Pacific
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Reply: (edit)Try reading the posts here or here. I sometimes get the same mesage myself and have just ignored it. If any of these remedies work, post back here and let us know.
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Response Number 2
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Name: marcusgi
Date: June 20, 2008 at 03:47:10 Pacific
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Reply: (edit)What resolved the issue actually was deleting the DRM store. http://support.microsoft.com/kb/891... Deleting all the files in C:\ProgramData\Microsoft\Windows\DRM I don't actually subscribe to any music services like napster or anything online that requires you to update your music licenses, so I "hope" that deleting the folder is safe. I only have my own mp3's on my mp3 player. All I know, is it is working like a charm again!
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