| You haven't bothered to mention who your email provider is so it is difficult to give an exact response, but generally speaking, if your provider says someone has been trying to use your account, ie you've been hacked, then you need to contact the provider, sometimes through an automated method on the website, or sometimes by contacting their helpline, and they will assist you in re-setting your email account for you to access. "I've always been mad, I know I've been mad, like the most of us..." Pink Floyd
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