|I have a Toshiba Satellite L305-S5885. I am using Windows Vista 32 bit.The DVD -RW in my machine is a Pioneer DVD-RW DVRKD08L ATA Device.|
The laptop is 1 year and 4 months old. I began calling Toshiba when the unit was 3 months past warrenty. They are firmly holding their ground and saying my warrenty has expired.
My computer does not recognize that a CD is in the tray. It plays DVD's just fine. When a CD is inserted I get a message to "Please insert a disc into drive D". Windows media player does not recognize there is a cd in the drive. My Toshiba disc creator/buring program does not recognize it either. They both pop the tray open when the disc is inside and ask for me to insert a disc. When I go under My Computer the DVD Icon is there but it appears empty. I have restored the date, checked the registery for upper and lower keys, uninstalled the drive, uninstalled the sound, taken the drive completely out of the laptop and many other things ... nothing works.
When the CD is in the drive, it turns just fine. Toshiba says I have to re-install the operating system to fix the problem. Geeze, I had to take off over 25 sales programs when I got the computer, if I reinstall, they all will appear on my desktop again. :(
I do not believe I have to reinstall. When I took the drive completely out of the laptop and put it back in again ... it said it was installing a driver. I beleive the problem is the driver or firmware ... when I uninstall it, it is installing an already corrupt driver and so my problem keeps repeating.
I think I simply need a driver or updated firmware for it. Toshiba put the driver or firmware on Windows Vista and in order to get a good driver again they say the only option is to reinstall the operating system.
Please can anyone help!
Thank you much,