Windows Vista Driver corrupt, I need a driver

Pioneer / Dvd-rw dvrkd08l
January 19, 2010 at 14:25:57
Specs: Windows Vista
I have a Toshiba Satellite L305-S5885. I am using Windows Vista 32 bit.The DVD -RW in my machine is a Pioneer DVD-RW DVRKD08L ATA Device.

The laptop is 1 year and 4 months old. I began calling Toshiba when the unit was 3 months past warrenty. They are firmly holding their ground and saying my warrenty has expired.

My computer does not recognize that a CD is in the tray. It plays DVD's just fine. When a CD is inserted I get a message to "Please insert a disc into drive D". Windows media player does not recognize there is a cd in the drive. My Toshiba disc creator/buring program does not recognize it either. They both pop the tray open when the disc is inside and ask for me to insert a disc. When I go under My Computer the DVD Icon is there but it appears empty. I have restored the date, checked the registery for upper and lower keys, uninstalled the drive, uninstalled the sound, taken the drive completely out of the laptop and many other things ... nothing works.

When the CD is in the drive, it turns just fine. Toshiba says I have to re-install the operating system to fix the problem. Geeze, I had to take off over 25 sales programs when I got the computer, if I reinstall, they all will appear on my desktop again. :(

I do not believe I have to reinstall. When I took the drive completely out of the laptop and put it back in again ... it said it was installing a driver. I beleive the problem is the driver or firmware ... when I uninstall it, it is installing an already corrupt driver and so my problem keeps repeating.

I think I simply need a driver or updated firmware for it. Toshiba put the driver or firmware on Windows Vista and in order to get a good driver again they say the only option is to reinstall the operating system.

Please can anyone help!
Thank you much,

See More: Windows Vista Driver corrupt, I need a driver

Report •

January 19, 2010 at 14:38:10
Have you tried the drive in another computer? If possible, try the drive on another computer

If the drive does not work on another computer, then it may be that the firmware (like you said) is ruined, or perhaps a problem with the lazer.

Edit: Scrap testing on another computer I just noticed in your post you mentioned that you are using a laptop!

If the drive does work in another computer, then it might be a problem with your current machine configuration.

If you could post back here with any follow up's that would be great, and if you cannot test the drive on another machine then we will have to see what we can test to find out what may be causing this.

Report •

January 19, 2010 at 18:45:45
DVD/CD drives fail for disk reads is a common problem. The unit has read/write laser assemblies for both CD and DVD. They are not repairable and either set can fail. The result is what you are seeing in that the drive reads the one disk and the other type fails to read.

The fix is to replace the drive. Replacement drives for most models are an easy exchange. Some Toshiba systems use a non-standard front door and are harder to switch. Since they warranty is out of the question, check with a shop and see what they can do. I have replaced customer drives for less than $150USB (parts and labor). If that is not a reasonable cost the other option is the USB external DVDRW drive. They are approx $60-70 USD.


Report •

January 20, 2010 at 08:01:41
Greetings Thomas and Rich,
Thank you both for responding, I very you both very much.
Last night after my post here I called Toshiba back and asked if I could install my Operating System using an external Drive since my internal drive was not recognizing cd's.

I got a wonderful tech who had me do this: He had me start the laptop and hit F12 over and over. I believe I selected the top choice, sorry I don't have the note with me. This ran my laptop without using Windows Vista. He had me insert Disk 1 of my Vista Operating System and my laptop recognized the disc! It worked fine.

He then advised that the problem was with Vista's Operating System. He said that if the drive was bad ... my DVD-CD drive would not have red the disc.

Today, I am going to install the Operating System ... sad as it is for all those advertisments will return. I do not have internet at home, but if anyone wants the exact directions on what Toshiba told me to do to check the drive ... just send me an email. Please give me a few days to answer back and thank you again for your time, each of you! Hopefully what I found out will help some others.

Report •

Related Solutions

January 21, 2010 at 14:37:39
Greetings to Everyone,
It is me, Debbie. I thought I'd share the mistake theToshiba tech made when he said to reinstall my Vista Operating System to get my DVD/CD drive to read cd's.

It is my mistake too, I should have caught it. :(

They said if my drive could read the Operating disk after hitting F12 and entering my system outside of Windows ... that this proved my drive was fine and that it was a Vista Operating System problem.

Now get ready to laugh, for I almost cried ...

The disks with Operating Systems on them are Dvds. My drive read the disc just fine but that was because it was not a cd. The tech must have forgotten that and I didn't connect the dots before I reinstalled.

So ... it was not a driver problem.
Richard it looks like you are right, it is the Drive itself.
I can install a new one, It is just the cost right now. The darn drive is $125 to $170 without shipping. Being a spiritual worker it took me two years to save for the laptop.

The replacement part they are using now for my laptop is V000120190. It is for a Toshiba Satellite L305-S5885.

Does anyone have thoughts on a refurbushied DVD/CD burner drive? There is a refurbished one for $70.

Thank you all.
Debbie, aka Unity

Report •

January 25, 2010 at 13:46:52
Repair shops should have a compatible drive. The ones I have been selling generally run $90-100USD. Consider the alternative in getting a USB external drive and using it for your installs and rebuilds. They are around $70USD.


Report •

January 27, 2010 at 10:26:59
Thank you Richard. I appreciate your advise and your time to answer.

Report •

Ask Question