Windows Vista - Cannot install updates

Microsoft Windows 7 home premium
January 6, 2011 at 15:40:25
Specs: Windows Vista, n/a
So, I run computer repair out of my house. I'm working on a PC for a user. He dropped off his laptop because it was crashing. The first thing I suspected was a hard drive error. I went into the BIOS and ran a hard drive test. The test failed saying the hard drive was bad. I replaced the hard drive and reloaded the OS from the restore discs. Immediately after reloading the OS, I was having weird problems, such as I couldn't install SP1. I was getting error 0x80070002. Didn't make sense for a computer that was brand newly loaded with Windows. It's not like I'm installing the SP on a computer that's been running for years.

Just to be 100% sure I wasn't dealing with a hardware issue still, I went into the BIOS and ran the memory test and the hard drive test. Both passed. I don't think there's a hardware issue anymore, but it doesn't make sense for a freshly built computer.

The only one variable in the situation is I created the restore discs from the hard drive with the hard drive that was failing. I was praying that the hard drive wouldn't fail before the recovery discs finished. I keep thinking to myself, it shouldn't matter if the hard drive was failing as long as the recovery discs said they were completed. I'd imagine HP would've built some kind of CRC checking to automatically error out if the CDs were corrupt because of the bad hard drive.

This is so weird, because I've been a computer tech for about 10 years. A few days ago, I was building a new HP Proliant server for a client and had to load Windows 2008 R2 on the server from scratch. Just out of the box and just installed Windows 2008, the exact same thing happened. Windows updates wouldn't install. Same exact error. We ended up taking the server out to the client and installing figuring we'd figure it out later. We tried the whole trick of stopping the software update service, renaming the software distribution folder and then starting it back up and running updates again... but my senior engineer tech said to me, that makes no sense for a brand new built server to need to do all that stuff. I completely 100% agree and I feel the same about this computer I'm working on now.


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#1
January 6, 2011 at 17:09:19
go to a run prompt and type regsvr32 wups2.dll hit enter

try that....there is a space between regsvr32 and wups2.dll

Next time pull an image off the drive instead of trying to have it make recovery cd's


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#2
January 6, 2011 at 17:39:49
I couldn't pull it off the drive... the drive was brand new. And why wouldn't that dll be registered on a brand new loaded OS?

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#3
January 6, 2011 at 18:02:24
is it updating?....did it say ok after typing regsvr32....as for the I meant you made the rescue disks off the bad hard-drive....the variable as you put it.......why not pull an image off the failing drive...not the blank one...just a thought.

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#4
January 6, 2011 at 20:38:34
Confused by what you mean by this line...

.why not pull an image off the failing drive...not the blank one...just a thought.

I could only create the restore discs off the failing drive because the failing drive has the restore partition. The new drive has nothing on it, so I can't make a restore disc from nothing.


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#5
January 6, 2011 at 23:05:50
... you could try "wacking in" the old harddrive

... bootup with a CD to remove the "main partition" (leave the recovery partition "intact")

... then [press] the power button to start the HP.

... [press] and hold the <F11 <key> to launch the HP Recovery Manager

... had the same scenario in the past, Hey Presto! it worked!
(bad drive was corrupt partition)

... if there's more than two partitions remove the main one as the recovery may want to check that(?) This is the case with some acer's

.
Angel Decoy
... Posting is provided "AS IS" with no warranties
http://img132.imageshack.us/img132/...
Grrrr... ...im


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#6
January 7, 2011 at 04:54:58
The partition wasn't corrupt... the hard drive was defective. The BIOS test said so. So the trick of just rebuilding the partition won't work for me.

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#7
January 7, 2011 at 07:23:11
Well call me over cautious.....if my c: drive started flagging errors and I thought it was failing....I would use software to make an image of the failing drive in case I want to attempt data recovery from the failing drive. You can still make restore cd's, but a lot of times the recovery partition is corrupted. Depends on whether the data is important. If the recovery partition is in tact and you can restore with those....great, but we aren't always so lucky. Whatever works!!!!! Your original complaint was that it would not update and I hear nothing bout that so..................guess you got it figured out.

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#8
January 7, 2011 at 07:42:22
"...the hard drive was defective. The BIOS test said so..."

... in my scenario I even had BSoD telling me the bios is not ACPI compliant plus when I tried to rectify a load of different false positive(s) Blue Screen of Death screens appeared untill I did #5

... have you got anything to lose by trying?

"...I would use software to make an image of the failing drive in case I want to attempt data recovery..."

... I agree "HopperRox"

.
Angel Decoy
... Posting is provided "AS IS" with no warranties
http://img132.imageshack.us/img132/...
Grrrr... ...im


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#9
January 13, 2011 at 18:44:14
I thought on HP computers when you replaced the harddrive and used the recovery CD's or DVD'S it rebuilt the HP recovery partition? I had a Compaq with Vista and I had to replave the harddrive. I ran the recovery disk and it rebuilt the recovvery on the new drive. It took longer but the new drive from Wal-Mart was just like it came from HP/Compaq. I had a friend with an HP laptop theirs did the same with a new drive. I also fixed the HP at my church ran the recovery disk and it did the same. Did HP take that away with Windows 7? I know the software HP used in XP and Vista was called Softthinks.

Just because the OP does not come back in 3 or 4 days to reply, does not mean he will not come back and reply.


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