Solved Windows update won't run

January 5, 2016 at 14:59:08
Specs: Windows Vista, Dell 4300/ 4G
Windows update not working. Tried running update fixer from Windows, ran and says it fixed it, but same error. Tried downloading and updating Win update and still no change.

Error is won't run update, because update is not running, but system status says it is running. Problem started after I cloned drive and switched to larger drive. Everything else works fine, only problem is update won't work. I didn't discover till about month later and I formatted original drive.


See More: Windows update wont run

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#1
January 5, 2016 at 16:31:50
✔ Best Answer
Did you try this, starting with the Fixit:
https://support.microsoft.com/en-gb...

Always pop back and let us know the outcome - thanks


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#2
January 5, 2016 at 18:34:47
Try to uninstall the intel matrix controller software, if that doesn't work run the vista update readiness tool.

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#3
January 6, 2016 at 09:41:18
I tried the Microsoft fixit tool. I said that it fixed it but I still had the same problem.

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Related Solutions

#4
January 6, 2016 at 09:42:42
How do I uninstall the intel matrix controler?

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#5
January 6, 2016 at 10:46:41
The intel matrix controller should be in your control panel / programs. Find it in the list then uninstall it. If that doesn't work here is the update readiness tool for Vista x64 https://www.microsoft.com/en-us/dow... The readiness tool is different than the fixit tool.

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#6
January 6, 2016 at 11:41:44
I couldn't delete the matrix controller from the control panel so I will attempt to remove manually. I tried to load the system readiness tool for Vista x32, when it starts it gets an error.
Error code - "0xc8000247"

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#7
January 6, 2016 at 12:13:53
I think I might have it fixed. I went through all the manual steps to reset windows update and then installed the new windows update and updated the Intel SATA driver. It is now checking for update.

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#8
January 6, 2016 at 12:14:42
Re #3

Try the manual fix in the link at #1 but bypass item 4.

This appears to be different to the Fixit tool..

Always pop back and let us know the outcome - thanks


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#9
January 6, 2016 at 13:11:30
The 0xc8000247 seems to be consistent with the intel sata drivers. Should work after you update the sata drivers.

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#10
January 6, 2016 at 13:29:19
Thanks for the help. I didn't have any updates, but the updater ran and everything seems to be good.


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#11
January 6, 2016 at 15:29:16
Good to hear it and thanks for letting us know. Err..sorry, I missed your #7.

Always pop back and let us know the outcome - thanks


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#12
January 6, 2016 at 16:57:19
I think the base problem was the SATA driver, but I kind of shotgunned the MS Fixit and the Intel drivvers all at once. I didn't want to try the manual Fixit, but finally bit the bullet and powered through it.

So now with everything working I don't feel so stupid about reformatting my old hard drive to use as back up storage. :-}


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#13
January 6, 2016 at 17:34:11
Not knowing quite what fixed it is the way of things sometimes, particularly when you try more than one fix at a time. Whatever, the main thing is you are OK now.

Always pop back and let us know the outcome - thanks


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#14
January 7, 2016 at 07:18:00
I know I was violating sound troubleshooting techniques, but I wanted to fix it and thought I was on a roll. :-)

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#15
January 7, 2016 at 10:17:34
I've done the same thing myself LOL.

message edited by Derek


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