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windows outlook web access

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Name: syd
Date: August 17, 2007 at 16:46:03 Pacific
OS: Vista Home Primium
CPU/Ram: core2 duo 6400 2GB ram
Product: Dell
Comment:

For some reason i can't write anything in the body of an email while using web access. It just has the "X" in a small box icon in there. It used to work. Is there a setting I need to change?



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Response Number 1
Name: Lucid
Date: August 30, 2007 at 14:45:33 Pacific
Reply:

Make sure you've got all your Windows Updates installed. Maybe try deleting your temporary internet files. Also, try another web browser to see if the problem persists...


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Response Number 2
Name: TheColourPurple
Date: September 28, 2007 at 10:44:47 Pacific
Reply:

Hi Syd,

This cannot be solved from your end. It occurs because Windows Vista no longer includes support for the ActiveX control that is used for HTML editing in Outlook Web Access.

Microsoft has issued a patch. This has to updated in the Exchange server and not on your PC. Have a look at the website:
http://www.microsoft.com/downloads/...

Hope it solves your problem.

Good Luck


TheColourPurple


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Response Number 3
Name: TheColourPurple
Date: September 30, 2007 at 23:54:50 Pacific
Reply:

Hi Syd,

I also forgot to mention that you can use Mozilla Firefox to send mails using OWA on Vista, but you will lose some functionalities (such as formatting, setting rules etc.). I also believe that you can send mails using IE7 if you switch off the "protected mode", but I haven't confirmed it yet.

Good Luck

TheColourPurple


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