Please ignore the above spec. This query is about Windows Mail on my wifes Toshiba 'Satelite' Laptop running Vista.

In Windows Mail the unread message counter is not updating until you exit the program and go in again.

For example, when the Inbox is in "bold" and showing 4 unread messages, if you open two of the messages it still shows 4 unread. If you then close the program and go in again it will show correctly as 2. Similar things happen with other mail boxes.

A fix would of-course be great but what I really want to know is whether this is normal (ie an MS bug in Windows Mail). If it is abnormal then I can start thinking about how the heck to fix it.

Thx Folks

some other bloke...

After reading all the messages:

Click the Windows Orb (Start), type regedit, press Enter and navigate to registry key
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\UnreadMail\[Your
E-Mail Address].

In the right pane right-click MessageCount, click Modify and change the value to 0 (zero).

BurrWalnut

Reg entry was OK but I found a spurious second registry entry there, so I deleted it and rebooted.

No change but I think I've found the answer. The laptop came with that blasted machine wrecker on it called Norton, with email scanning "On".

I was going to dump Norton after expiry but I guess I've been around these forum long enough to have known better. Getting shot of Norton should have been the "first" thing I did, so I guess I had to learn the hard way.

Thx for trying anyhow - it's worth knowing about that registry location.

some other bloke...