windows help and support annoying pop-up

July 20, 2009 at 14:24:44
Specs: Windows vista home premium, 2.4 / 2gb

I have a really big problem working on my notebook because Windows Help and Support window is always on top. I close and starts again immediately and so annoying! I tried removing the helppane.exe from C:/windows, but unsuccesfully. I installed File Assassin to unlock and delete this application but unsuccesfully. It is a big PAIN this helppane... :((( I don't know what to do. I restored my system, nothing. I installed windows from the beginning, nothing. I run on safe mode, NOTHING. It's always there.! I downloaded trial version of Kaspersky anti-virus, but found nothing. ESET found nothing also. I start to think that maybe it's hardware problem?? Maybe a button remains pushed or something??
Has anyone any suggestions? Or maybe I should go back to Windows XP??
Thank you in advance for taking the time to help me.

See More: windows help and support annoying pop-up

Report •

July 21, 2009 at 07:34:11

Certainly Windows Help & Support can be started by simply pressing F1, so that's the first thing to check, make sure the key isn't stuck down, though I would have thought you'd have had other things happening if that was the case.

"I've always been mad, I know I've been mad, like the most of us..."

Report •

July 21, 2009 at 13:26:36

thanks for reply. Are you sure it is only F1 key that triggers the start of Helppane.exe? Thanks, I guess i just have to remove the button to find out right? I will give it a try.

Report •

July 23, 2009 at 00:51:48

No ... :( removing completely the F1 button has not helped at all.

Report •

Related Solutions

Ask Question