Windows Error Recovery

Microsoft Windows vista home premium w/s...
December 30, 2009 at 21:04:35
Specs: Windows XP
My laptop goes straight to a "Windows Error Recovery" screen when I turn it on. I ran the diagnostics and everything passed. I have the startup disk but it is not working. How can I reload the operating system?

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December 31, 2009 at 00:28:56
Windows 7 Home Premium Reinstall Guide step by step

Some users may have a manufacturer restore disc or partition
You can contact your computer manufacturer support site to confirm this sequence to install Windows again

oops, I mean Vista:


Also update to SP2 once completed:

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December 31, 2009 at 12:58:24

Thanks for your reply, but unfortunately, I can't even get into the BIOS. The F2 key during power-up did get me to a screen that allowed me to find out the boot sequence. It said diskette was priority 1 and CD/DVD ROM was priority 4. I don't know how to change that. The computer will not read the re-install disk so I'm stuck. What else would you suggest? Thanks!

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December 31, 2009 at 13:10:32
The default settings of Bios is CD first (has been since about 2004)

You need to locate Bios Setup Defaults and enable it, then Save and Exit bios setup screen

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December 31, 2009 at 14:57:37
Ok, I'm past that hurdle. The disk has booted and is loaded. During the Collecting Information phase, it asks where to install Windows. The options are: Partition 2 RECOVERY; Partition 3 OS; or Partition 4 MEDIADIRECT. Which do I choose? I'm trying to follow the instructions on the Vista reinstall link you sent previously, but this particular screen was not in those step by step instructions. As you can tell, I'm a novice.

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December 31, 2009 at 15:09:05
I normally remove all partitions and then install clean

But some users prefer to keep the "Recovery Partition" in place
The "Recovery Partition" is your entire Windows Setup on your harddrive, it is accessed by pressing a specific key (sometimes F10) when your system first turns on

You need to restart your computer and quickly check to see if any System Recovery prompt comes up, and then press that key

Do note that an entire system recovery will remove all your data and user settings

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