|I have a similar issue. Probook 5310m disc failed. |
New one sent. HP sent a new disk. I installed Windows 7 and then tried the HP to install "App recovery and Driver recovery disk". It failed to load some utilities that need HP partitions HP_Restore and HP_tools. On install these had failed to install.
Contacted HP and they said they would send the Recovery disks. What I received was another copy of the Windows 7 DVD and another "App recovery and Driver recovery disk".
So, is this the wrong disk set and I ask for another, or is this the right set and I need to install properly? And how do I install properly.
Key is "How do I do it to get the two partitions" No HP Restore Manager installed - rebuilt the machine previously and it may have been wiped?