My brother uninstalled the sound device now every time I place the mouse by the volume icon a pop-up says "The Audio Service is not running". I've tried resetting my computer completely, but when I try all my files remain, sadly. Can you help me please.
"Right-click" Computer/My Computer and choose Properties. Select Device Manager from the list of Task on the left side of the window. Find "sound, video and game controllers". Does it have a yellow "!" or a red "x"? If it does it should be at the sound controller. See if you can enable the device or install new drivers to make your sound work again.
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