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Why does my Gateway laptop randomly shut off

July 10, 2010 at 04:09:43
Specs: Windows Vista

I'll be using my Gateway M2626U running Vista when it will
either blackout and I can still see the cursor; it will just
black out then turn off; and after freeing up some space by
deleting movies and games, and the screen will turn blue
and eventually restart. What's wrong?

It's not the battery dying, its almost always on the charger.

This computer just turned a year old and has 4gb RAM.


See More: Why does my Gateway laptop randomly shut off

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#1
July 10, 2010 at 05:29:27

You should turn off (uncheck) automatically restart option in System\Advanced System Settings\Advanced\Startup and Recovery.

This will give you a chance to see the error messages on screen.

In addition, you should look into event viewer to see if there is any useful info on why your computer is restarting.

CoolGuy


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#2
July 11, 2010 at 08:46:17

Its gets worse however, more often the blackout is a blue screen
saying theres a power failure or dump or something among those
lines. This happens a lot more often.

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#3
July 11, 2010 at 15:25:12

Ever thought that your laptop is overheating or that the AC Adapter has gone bad?

Laptops don't get much cooling. A laptop cooler might help and also if you use your laptop in bed (laptop sitting on the bed) it will tend to overheat.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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Related Solutions

#4
July 11, 2010 at 20:57:30

I don't think that its overheating because even when its quiet and
kid of cool it still happens. This is my third ac adapter and
they're $70 each.

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#5
September 14, 2010 at 10:19:37

I have that same problem with my Gateway and it started recently (this summer). it even does it in safemode or when just using battery power. I have a cooling pad I've even ran on a seperate power supply and it still does it. It won't leave an error message other than windows unexpectedly shut off. Even with auto restart turned off it still does the same, the screen goes black, then about a second later it powers off. The one thing I have noticed is this problem seems to have replaced the issue I was having with the wireless card loosing connection. It would loose connection and can't be repaired, disabled/enabled, or restarting/shutting off the computer. The only way to fix that problem was holding down the power key until it restarted. I've disassembled it and looked for hardware problems. The only conclusion I have is that for some reason Vista or the Bios is shutting the computer off when encountering the wireless card error.

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#6
September 20, 2010 at 09:13:36

That theory must have been incorrect, because the other night my wireless card acted up again.

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