why can't i open a pdf file if i have adobe r

February 14, 2011 at 03:46:16
Specs: Windows Vista
i'm trying to download an application from the us passport site and it saves and opens as a pdf file.i downloaded adobe reader 10.1 and when i try to open it, it has encoded mumbo jumbo on it. can someone please help me?

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#1
February 14, 2011 at 03:52:58
when it asks me "select your encoding that makes your document readable".... nothing works. i have vista.

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