why can i go to every web page but cant login to anything

February 23, 2015 at 12:47:37
Specs: Windows Vista
why can't i login to facebook yahoomail my bank anything that needs to be login to i can go to any web page

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#1
February 23, 2015 at 12:53:28
Which browser are you using? If you have an alternative browser on-board does this do the same?

In the meantime you might have malware so it would be worth running this freebie:
http://www.bleepingcomputer.com/dow...
(blue download button near top).
You have to download and "Save" the file somewhere. Go to the saved file then double click it to run the Scan. You then have options to remove whatever it shows under each heading in the table below, although it is usually safe to run the Clean.

Let us know the outcome and keep the log in case you need further assistance.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#2
February 23, 2015 at 21:40:38
What happens when you try to log in--any error messages? Have you changed any of your browser's security settings recently?

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#3
February 24, 2015 at 04:19:44
i have bing cause it says internet explorer cannot diplay http//www.live.com I tried the bleepingcomputer.com it finished pushed fix it then went to regristery but wont let me regrister does nothing

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#4
February 24, 2015 at 04:24:44
yes it goes to a white page and says diaognostic connection problem i havnt changed nothing just moved from florida to oklahoma unloaded computer hook up internet tocomputer and no login work fine in florida

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#5
February 24, 2015 at 07:45:56
A few things.

Firstly, I've now seen that although the original link I posted at #1 went to the bleeping computer website it was incomplete and did not go to ADWCleaner download as intended. The link has now been amended.

You shouldn't have got that "registry" and "connections" stuff. I don't know what you clicked on but pushed fix means nothing to me either. Maybe you clicked on something other than the blue button at the top of that page - most likely some unwanted (advertised) computer fixing program.

It would therefore now be best to type System Restore in Search then chose a restore point that is just before you ran that fix. It won't mess with your own files. Alternatively if you know when the original login issues came along it might be even better, in the circumstances, to choose a restore point before that, on the basis that it might fix those problems too. If necessary we can still continue where we left off with the new link in #1.

Secondly you said you couldn't get to "http//www.live.com". Neither could I but I see that there is a colon missing after http - maybe that was just a typo.

EDIT - General Info:
Just to straighten up the terminology, Internet Explorer is your browser and Bing is your homepage. The homepage can be whatever you decide but IE defaults to Bing if no other homepage is specified. What I meant by other browsers was, for example, Firfefox. If necessary we can temporarily try Firefox just to see whether or not this is a browser issue.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#6
February 28, 2015 at 17:08:58
Did you manage to resolve this, if so what was the fix?

Always pop back and let us know the outcome - thanks

message edited by Derek


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