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want to format and upgrade

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Name: kikwearsk8er
Date: March 19, 2009 at 09:26:26 Pacific
OS: Microsoft Windows Vista Home Premium
CPU/Ram: 1.8 GHz / 893 MB
Product: Toshiba / Satellite p205d
Subcategory: Installation
Comment:

my girlfriends laptop seems to have a few viruses. she just started going back to school and they provided her with vista home ultament. what do i need to do to format her hard drive so i can install the new windows.



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Response Number 1
Name: Beginner1
Date: March 19, 2009 at 10:55:40 Pacific
Reply:

Put the disk in, turn on the computer and when it give you a boot option at the top of the screen select cd/dvd drive, should be F12 or something to that effect and delete the drive and format and install vista over again. To be on the safe side you might want to use kill disk at the following site for it to get rid of everything that it needs to.

http://www.killdisk.com/downloadfre...

Jim R


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Response Number 2
Name: kikwearsk8er
Date: March 19, 2009 at 12:37:25 Pacific
Reply:

does the installation cd have to option to format? i'll check out the killdisk. thank you for you help


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Response Number 3
Name: Beginner1
Date: March 19, 2009 at 13:11:26 Pacific
Reply:

It shoudl have if it is a laptop it will be a OEM disc. You will have to call microsoft and activate it again. Since it is on the same computer there should be a problem.

Jim R


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Response Number 4
Name: kikwearsk8er
Date: March 19, 2009 at 13:31:39 Pacific
Reply:

what does OEM stand for. i don't know if she has the disks that came with the laptop orignaly.


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Response Number 5
Name: kikwearsk8er
Date: March 19, 2009 at 15:32:15 Pacific
Reply:

Thanks alot for the help. Everything is up and running great.


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