Volume Shadow Copy Service stopped working?

December 22, 2009 at 20:05:39
Specs: Windows Vista

Hi,

I receive the following message almost constantly: "Microsoft Volume Shadow Copy Service has stopped working".

I am then given 2 options: 1) Check online for a solution (recommended) or 2) Close.

If I choose the first option, I receive the following message: "Download updates for Windows. Your computer might be missing updates that can help improve its stability and security. Open Windows Update to check for and install Important updates".

There is only one important update (Security Update for SQL Server 2005 Service Pack 3 - KB970892, 18.8 MB) and it always fails to install each time I try to install it.

If I choose the second option (Close), the message re-opens immediately or within minutes.

I sure would appreciate any advice.

Thanks.

Bob


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#1
December 24, 2009 at 08:40:06

I'd begin to worry about a virus.

Might try system restore point to a time when it worked correctly.

See event logs for more clues.

Playing to the angels
Les Paul (1915-2009)


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#2
December 24, 2009 at 09:34:26

Hi jefro,

I tried system restore only to learn that it is not working either. I received the following information when I tried to run system restore:

"System Restore does not appear to be functioning correctly on this system. The Volume Shadow Copy service used by System Restore is not working. For more information view the event log. (0x81000202)."

I will try to locate the event log and report back later.

Thanks for your response.

Bob


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#3
December 24, 2009 at 10:01:02

Hi again jefro,

I located the event log but there is much too much data to post here and I am unable to use the "copy" command on the event log.

The "Summary of Administrative Events" indicates the following under the "Total" column:
Critical events = 0
Error = 7,358 (155 in the Last Hour column)
Warning = 4,022 (nil in the Last Hour column)
Information = 56,782 (3 in the Last Hour column)
Audit Success = 30,737 (150 in the Last Hour column)
Audit Failure = 723 (nil in the Last Hour column)

Does the above data tell you anything or can I follow-up with more detailed data?

Bob


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Related Solutions

#4
January 9, 2010 at 16:54:44

This is caused by disabled services

SOLUTION 1:

Go to Start and type "msconfig" in search space
Click on it, then click on "Enable all", then "Apply", then "Ok"
Your system will restart, you might have to validate Windows
again, just google "Validate Windows" follow instructions and
all fixed

SOLUTION 2:

Go to Start and type "Services" in search space
Right click on Services then just click on Run As
Administrator
Head down the list to "Volume Shadow Copy", double click
on it and enable it
Then go back


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#5
January 9, 2010 at 21:47:38

Hi axispeed,

Thanks for taking the time to reply to my request for help.

Since my original post, I have been in touch with Microsoft and they have determined that I have some corrupt files in my Vista Ultimate operating system. Microsoft is presently shipping me a disk, once received I will reinstall my operating system and my pc will supposedly function properly again.

Thanks again!

Bob


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