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Vista user password unknown

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Name: CrashnBurn
Date: April 23, 2009 at 13:36:12 Pacific
OS: Windows Vista
CPU/Ram: E8500 / 8Gb
Product: Acer / Aspire 6935
Subcategory: Software Problems
Comment:

A friend of mine bought a laptop a Acer Aspire 6935.
This thing comes with a bio scanner(fingerprint).
Now he first used it, but suddenly he found it useless and annoying.
So he decided to just remove the program all together.
Which now leaves him with a laptop he cannot login to.
Because when windows vista boots up he asks to select a user(there is only 1) and enter the password(which he never entered,since he used the fingerprint).

So now the big question, any way to get past this?
There is important information still on the computer(did not make a backup yet).
So would be nice if it could be done without a reinstall.

Any help is much appreciated.

Thanks



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Response Number 1
Name: CrashnBurn
Date: April 23, 2009 at 13:39:04 Pacific
Reply:

forgot to mention, safe mode wont do much different.
Shows user, and asks for a password.

And unlike Xp you cant do ctrl alt del to login as Administrator


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Response Number 2
Name: CrashnBurn
Date: April 23, 2009 at 14:18:01 Pacific
Reply:

found something that helped.
If someone ever has a problem like this.
look for trinity rescue kit


0

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