Hello,

I've had this problem for a few weeks now and it's driving me nuts. I've invested countless days into trying to fix this problem. I'm forward deployed to Iwakuni, Japan and I just recently purchased wireless internet from NTT communications here on base. They have wireless access points located throughout the street that you can dial into with a connection that supports WPA-PSK security. There is one right accross the street from my room but I wasn't able to get enough signal to login so they lent me an air station booster that plugs into my LAN interface. I went ahead and disabled my wireless and I now use the booster. That got me to the login screen but now i've ran into what seems to be a very common problem. The internet speed drags to a halt. Sometimes it takes 10 minutes to load some pages while others seem relatively normal for this kind of network.

Now I've tried a number of things to correct this problem. I've disabled IPV6, flushed my dns cache, reinstalled nic drivers, disabled firewall, anti virus, window's security/firewall. I've also disabled auto tuning as well as the phishing filter in ie. Nothing has worked so far. I've also ran netstat and i'm not too familiar with it but there is about 4 billion sent errors and hundreds of others throughout the result listing. I understand that this network might be slow but it's driving me nuts because it might be my computer. One of my co workers is running a toshiba laptop with the same internet only she has windows xp and hers is a lot faster then mine. I'm also closer to the access point then she is. The internet is also slow for everything i use: Firefox, skype, aim, even world of warcraft kicks me off 10 seconds after logging into the screen. I've tried a tracert on various websites and my ping is showing around 300-400 ms which isn't very fast but webpages should still load faster. On top of that i can't even tracert the world of warcraft login server. All 30 hops time out. Same thing also happens to worldofwarcraft.com. Skype itself uses a very small amount of bandwidth and when I try making a phone call, I can't understand the other person and the call usually drops within 3-5 minutes.

I hate to sound like a whiney b**** but all the tech reps here are hard to talk to and i'm limited to troubleshooting only my own stuff. I know this is a long post but I wanna thank, in advance, anyone who can graciously take the time to help me with this. I hope it's something simple that i have overlooked.

DJ

hi DJ,
it is quite difficult to spot your issue because it may depend on a variety of things anyway:
do you have any firewall? if so turn it off
do you have any software that automatically download updates and such? if so try to turn it off because it could take bandwidth away from you. did you set your dns in a right way? last week, for example, i got my internet connection very slow all of a sudden. it turned out that the guys of my internet privider changed the DNS without me telling anything so i was able to surf but in a very low way
other times instead it may depend on the internet provider which is working on the line.
as a general rule, once you find out that your computer is ok and your router has got the right configuration, the only thing which is left out is the internet provider and the line which brings internet to your house

webmaster of http://www.webtlk.com

WebMaster of www.webtlk.com

Your AV isn't by any chance McAfee? Hopefully it isn't. However, if it is, you may want to start looking for an alternative.

Do you have SP1? If you don't, you should.

Do you have the latest driver for your wireless adapter?

Also, what's your power plan set to? Try maximum performance even when running on battery; of course this is a sacrifice.

http://www.digitalsupporttech.com/e...

Jabbering Idiots: Everywhere You Look!

I appreciate the responses.

Frankhelp,

I have zone alarm and i disabled to to check but to no avail. I disabled automatic windows updates and i try to run as little software as possible and nothing else is ever updated without my permission. Also, i'm quite certain that if the DNS server was changed then it would automatically assign it to my adapter just like DHCP would assign a new ip address. Honestly, i've never had to set up a dns address unless i was assigning an ip address but you might know more then i do about that sort of thing so i'm not sure.

Sabertooth,

I use AVG free. I try to stay away from main stream virus suites (norton, mcafee, etc) They eat up too many system resources for what they provide. I've even uninstalled AVG just to check but that didn't work so it's back on my computer. I want to download sp1 but at the rate this internet is going, it would take days if not weeks provided the connection didn't time out. I forgot to mention earlier that the download speed is slow as well. Took me 45 minutes to download a 400k file and that was from microsoft.com. I'm not using my wireless adapter either. I'm using an airstation hooked up to my NIC. I did, however, update the driver to it but it's still very slow. As for the power plan, that was the first thing i looked it. It's been on max power settings with or without external power throughout this whole evolution. Any new ideas?

DJ