I have windows vista home premium,the problem is that i can not ping my DNS which is the mail server in my company, so i can not receive my e-mails when using Microsoft outlook when clicking send/receive bottom. i can ping the DNS from XP OS, but from vista when pinging, it reply just once then i got msg "request timed out". seems it is vista security problem, i used another vista computer,same problem occured.i also disabled my symantec AV and firewall and still same problem. any one know the solution????

When you click "send/receive," what error message are you getting - verbatim? Jabbering Idiots: Everywhere You Look!

hi Sabertooth, i got this error: Task 'my e-mail address here - Receiving' reported error (0x80042108) : 'Outlook cannot connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).' when pinging the DNS there is no replies. something happen here, i configure to get my IP automatically, then i got replies from DNS for about 20 min. i think there is some rule or policy that disables to get replies from DNS IP. by the way, sometimes when i ping the DNS IP, i get just one reply then "Request timed out".

What version of Outlook - 2007? I dunno if & just how much of a role Symantec is playing as far as your mail issue is concerned. However, if the machine was mine, here's what I'd do: - Download Norton Removal Tool & completely rid the machine of Symantec. And instead, install an AV utility like Avast which also happens to be FREE. - Delete & recreate the Outlook email account. BTW, what firewall are you using - the built-in Windows Firewall or one from a third-party? Jabbering Idiots: Everywhere You Look!

hi SaberTooth, i use outlook 2007 ver.(12.0.6316.5000) also im using the build-in firewall of windows and windows defender only. i will delete the symantec, and the outlook account and tell u the results. thank you

Hello again Sabertooth, i deleted symantec AV, disable firewall, try to ping again,no reply. the weird thing is that i try to ping from another computer has vista for my friend, also no reply. could it be a policy from DNS server????

here's the updates: i select optain IP automatically, when get IP and DNS, all seems the right network configurations, i start ping DNS, no replies, when i open network, i see all computers on LAN, then i got replies from DNS,and as long as i am pinging DNS it seems ok, when i close cmd and stop ping, after 5 min, when try agian ping DNS no replies. i have no more ideas to try.