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Vista Network Problem
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Original Message
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Name: m.mansour
Date: August 23, 2008 at 02:10:53 Pacific
Subject: Vista Network ProblemOS: Vista Home PremiumCPU/Ram: 3 GbModel/Manufacturer: Toshiba |
Comment: I have windows vista home premium,the problem is that i can not ping my DNS which is the mail server in my company, so i can not receive my e-mails when using Microsoft outlook when clicking send/receive bottom. i can ping the DNS from XP OS, but from vista when pinging, it reply just once then i got msg "request timed out". seems it is vista security problem, i used another vista computer,same problem occured.i also disabled my symantec AV and firewall and still same problem. any one know the solution????
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Response Number 2
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Name: m.mansour
Date: August 23, 2008 at 13:55:58 Pacific
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Reply: (edit)hi Sabertooth, i got this error: Task 'my e-mail address here - Receiving' reported error (0x80042108) : 'Outlook cannot connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).' when pinging the DNS there is no replies. something happen here, i configure to get my IP automatically, then i got replies from DNS for about 20 min. i think there is some rule or policy that disables to get replies from DNS IP. by the way, sometimes when i ping the DNS IP, i get just one reply then "Request timed out".
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Response Number 3
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Name: Sabertooth
Date: August 23, 2008 at 16:26:31 Pacific
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Reply: (edit)What version of Outlook - 2007? I dunno if & just how much of a role Symantec is playing as far as your mail issue is concerned. However, if the machine was mine, here's what I'd do: - Download Norton Removal Tool & completely rid the machine of Symantec. And instead, install an AV utility like Avast which also happens to be FREE. - Delete & recreate the Outlook email account. BTW, what firewall are you using - the built-in Windows Firewall or one from a third-party? Jabbering Idiots: Everywhere You Look!
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Response Number 4
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Name: m.mansour
Date: August 24, 2008 at 03:09:12 Pacific
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Reply: (edit)hi SaberTooth, i use outlook 2007 ver.(12.0.6316.5000) also im using the build-in firewall of windows and windows defender only. i will delete the symantec, and the outlook account and tell u the results. thank you
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Response Number 5
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Name: m.mansour
Date: August 24, 2008 at 23:06:53 Pacific
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Reply: (edit)Hello again Sabertooth, i deleted symantec AV, disable firewall, try to ping again,no reply. the weird thing is that i try to ping from another computer has vista for my friend, also no reply. could it be a policy from DNS server????
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Response Number 6
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Name: m.mansour
Date: August 25, 2008 at 10:35:27 Pacific
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Reply: (edit)here's the updates: i select optain IP automatically, when get IP and DNS, all seems the right network configurations, i start ping DNS, no replies, when i open network, i see all computers on LAN, then i got replies from DNS,and as long as i am pinging DNS it seems ok, when i close cmd and stop ping, after 5 min, when try agian ping DNS no replies. i have no more ideas to try.
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Response Number 7
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Name: rich1949
Date: August 25, 2008 at 16:33:58 Pacific
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Reply: (edit)If you are using servers in the company the problem is that your system is using Home Premium. The Home versions do not have the networking capability to connect to a domain and communicate with servers. You would nee the Vista Business or Ultimate versions to connect. Richard
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