Morning all, sorry if its in the wrong place but its a Vista related problem it seems. My friends Ei system 3115 (original Vista 32 installed, bought from Currys UK) laptops sound has all of a sudden been disabled somehow and im at a loss as too how to get it working again. Here are the laptop specs - http://www.reevoo.com/reviews/mpn/e... Basically when i boot it the speaker in the bottom right has a red cross over it and say 'No audio device is installed' Vista comes up with an error saying 'HD audio control panel is not working properly' and tries to fix it. It cant and attempts to find new drivers to sort the problem which also fails. Vista then gives me a link to the latest drivers from Realtek's website which i have download and attempted to install. During the installation i get a 'Install Realtek HD Audio Driver Failure !!' error and the setup exits. I then looked in Device Manager and there are yellow exclamation points next to the entries for audio. If i right click on them and select 'Update driver' it eventually fails and tells me the latest drivers are already installed. If i uninstall these devices i can install the latest Realtek drivers as above but after the automatic reboot we're back to square one, no sound, red cross, yellow exclamations. Looking in the device manager entries properties it says a service may be disabled but ive checked in services and any relating to audio are on 'Automatic' and 'started' In the control panel under Sounds it tells me there are no audio devices installed. Can anyone help, im going mad here! Thanks to all help in advance. __________________ I REGISTERED WITH COMPUTING.NET AN ALL I GOT WAS THIS LOWSY SIGNATURE!! Q6600 Gigabyte EP45-DQ6 2x160GB Samsung SATA 2x 2GB G.Skill DDR2 800 Tagan 600W PSU 8800GTX

... just to be sure! ... download this: http://www.astra32.com/download.htm ... install, post back audio chip details please ... damn good tool! Grrrr "...pentathol makes you sing like a canary" http://img193.imageshack.us/img193/... ... got brain freeze

Thanks for that bud, currently at work but i'll post over lunch....if your about? :) One question, the demo version doesnt allow report creating so i guess if i just type what it say about the audio device i should be ok? I REGISTERED WITH COMPUTING.NET AN ALL I GOT WAS THIS LOWSY SIGNATURE!! Q6600 Gigabyte EP45-DQ6 2x160GB Samsung SATA 2x 2GB G.Skill DDR2 800 Tagan 600W PSU 8800GTX

Just thinking, will installing the recent Vista SP2 possibly solve the problem? I REGISTERED WITH COMPUTING.NET AN ALL I GOT WAS THIS LOWSY SIGNATURE!! Q6600 Gigabyte EP45-DQ6 2x160GB Samsung SATA 2x 2GB G.Skill DDR2 800 Tagan 600W PSU 8800GTX

... to be honest ... I am not too keen on "Vista" ... its a case of "hands on learning" ... but all of' 'em come with it installed... SP2... I doubt very much that it'll solve your problem! Grrrr "...pentathol makes you sing like a canary" http://img193.imageshack.us/img193/... ... got brain freeze