Solved Vista downloaded in error and has frozen on screen

February 25, 2015 at 02:33:02
Specs: Windows 7
I went to download a driver update from Microsoft for Win 7 and made an incorrect selection which began downloading vista which promptly froze on screen. How can I reverse this to free up my screen. I can still access Win 7.

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#1
February 25, 2015 at 03:05:49
✔ Best Answer
"How can I reverse this to free up my screen. I can still access Win 7"
Use System restore.

How To Start System Restore From the Command Prompt
http://pcsupport.about.com/od/fixth...
http://www.wikihow.com/Do-a-System-...
Applies To: The System Restore command is the same in all versions of Windows so these instructions apply equally to Windows 8, Windows 7, Windows Vista, and Windows XP.

System Restore
http://windows.microsoft.com/en-AU/...
http://www.sevenforums.com/tutorial...

message edited by Johnw


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#2
March 1, 2015 at 06:46:03
What driver were you attempting to download? And why did you go to the MS website to get it? Generally (but not always), Win7 & Vista drivers are interchangeable. Did you try shutting down & restarting? Or pressing Ctrl+Alt+Del to bring up Task Manager & then using End Task to close the frozen app?

message edited by riider


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#3
March 1, 2015 at 12:37:58
thanks I will try this and let you know the outcome.
Barry

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Related Solutions

#4
March 1, 2015 at 12:40:06
graphics driver update which came up as being outdated..
Tried all those you have stated to no avail

message edited by bazzman


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#5
March 1, 2015 at 13:57:43
Graphics drivers should be downloaded from the graphics manufacturers website or the desktop/laptop manufacturers website. For graphics, it would be AMD, NVIDIA, or Intel.

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#6
March 2, 2015 at 19:12:45
Because the driver was to come from Microsoft as stated by the updater

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#7
March 2, 2015 at 19:14:35
tried all this, even restore in Safe Mode. No go

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#8
March 2, 2015 at 19:31:01
this has not been solved

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#9
March 3, 2015 at 00:18:11
Lets see if this gives us more clues.

Please download Farbar Recovery Scan Tool and save it onto your Desktop. If your default download location is not the Desktop, drag it out of it's location onto the Desktop.
http://www.bleepingcomputer.com/dow...
If we have to run Farbar more than once, refer this SS.
http://i.imgur.com/yUxNw0j.gif
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) on the Desktop.
The first time the tool is run, it makes also another log (Addition.txt).
The logs are large, upload them using this, or upload to a site of your choosing. No account needed. Give us the links please.
http://www.zippyshare.com/
Instructions on how to use ZippyShare.
http://i.imgur.com/naG6t2T.gif
http://i.imgur.com/Vi9ZdIh.gif
http://i.imgur.com/1IZu5kP.gif



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#10
March 3, 2015 at 02:10:25
for Johnw
http://www4.zippyshare.com/v/xKU0tE...
http://www51.zippyshare.com/v/ejWfc...
Barry

message edited by bazzman


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#11
March 3, 2015 at 02:37:38
Ok, got them Barry, shall start going through them now.

John.


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#12
March 3, 2015 at 03:14:02
Lots of things it could be Barry, are you in for the long haul, process of elimination

Your error logs consistently names this >
ScRegSetValueExW call failed for FailureActions with the following error:

That is Panda related, I would uninstall it & leave it that way for testing.
You also have Microsoft Security Essentials active, you can only have one AV installed, they fight each other.

I use Microsoft Security Essentials & Windows firewall.

Uninstall Panda with this 2 step uninstaller.

Wise Program Uninstaller
http://www.softpedia.com/get/Tweak/...
http://www.freewarefiles.com/Wise-P...
http://www.freewarefiles.com/screen...
http://wisecleaner.com/wiseuninstal...


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#13
March 3, 2015 at 14:08:34
johnw, yep and I have tracked down the driver I was Updating from Microsoft. It was PCI Bus, but I activated the wrong downloadwhich was above the one I needed, by mistake, which was Vista which I did not want.
Panda removed
Barry

message edited by bazzman


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#14
March 3, 2015 at 14:57:50
Is the comp Ok now Barry?

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#15
March 4, 2015 at 03:25:58
Johnw
Nope I still have Vista frozen on screen
Barry

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#16
March 4, 2015 at 03:28:33
"Nope I still have Vista frozen on screen"

Here is the first step, in a 2 step plan Barry.

Run Tweaking.com - Windows Repair

Disable your antivirus program before running Windows Repair.
How to Temporarily Disable your Anti-virus
http://www.bleepingcomputer.com/for...
http://www.techsupportforum.com/for...

Start at Step 1 & when you get to the final step ( Repairs ) check/tick all the boxes. Reboot when finished.

http://www.softpedia.com/get/Tweak/...
http://www.tweaking.com/
http://www.tweaking.com/content/pag...

Copy and Paste the contents ( or upload ) of the following log in your reply:

64-bit
C:\Program Files (x86) > Tweaking.com > Windows Repair (All in One) > Tweaking.com_Windows_Repair > Logs
Refer SS ( screenshots )
http://i.imgur.com/6zQBU9H.gif
http://i.imgur.com/e63WNzy.gif


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#17
March 6, 2015 at 02:51:05
Johnw
System all good now ie solved.
Thanks for your time and help
Barry

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#18
March 6, 2015 at 03:02:38
Good news Barry, thanks for letting us know.

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